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February 2024 by Joseph Boll
Matt and crew are awesome. I highly recommend them.?????
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May 2023 by Cobey Swartz
If I could give them 0 Stars I would. This is by far the worst transmission shop in santa fe. Took my 2018 Ford transit connect Four a transmission Rebuild they Had it for three months And every time we went in and asked if it was done they kept coming up with excuses as to why they had not gotten to it yet. Finally after three and a half months of waiting and threatening lawsuit they finally got it done Or so we thought. After one day of driving it the transmission started making a really bad winding sound. The transmission started slipping gears again. Took ot to another shop. Don't waste your time and money on this place. They aren't worth the dirt on my shoe. Matt is totally unprofessional
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March 2023 by David Martin
So about a year ago I go to Matt at a1 and get the transmission on my dodge 2500 rebuilt, I told him I had just put a new torque converter and I wanted to keep it because it was performance. He kept my truck for over 9 months "rebuilt it 3 times" and every time they said it was done there'd be a problem like 3 broken pumps from forcing things together also they burnt up my guage cluster... For some reason it was removed. So this weekend I go pickup a flat bed (just the bed), and my truck completely lost overdrive and was shuttle shifting and trans was overheating so I stop in el paso had a shop look at it and shop said they put the wrong oil and had replaced my t/c with the cheapest possible option. Another transmission here we come. Do not trust these scam artists theyll tell you what you want to hear that's it, Matt is the worst mechanic in santa feService: Transmission
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February 2023 by Eve Enid
Matt is such an amazing person. Really helpful with my situation.
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November 2022 by Steve Steve
They serviced the transmission on my early 60’s factory automatic transmission ,did a great job! His staff is professional and Matt the owner who works with them and runs the company for many , many , years is a very nice person. If my transmission ever needs repaired,A 1 is the only place I will go!
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July 2022 by Sam K.
I rolled into Santa Fe after a scary highway moment and all sorts of lights on my dash. I had spoken to my mechanic at home and he told me what to do. I pulled up, told my story, they checked the codes, checked the concern, eased my fears, and in the most calming way got me back on the road toward home with no charge.
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June 2022 by Jeremy Cowell
We had A-1 Transmissions do a complete rebuild on our 2015 Buick Enclave. Matt called to let us know the vehicle was done. After my wife picked it up the engine began cutting out. Of course we were very disappointed/upset. Matt made it right. He paid for a rental for the next two weeks while he had another shop fix the issue (reprogramming the computer). It now runs perfectly. Very smooth shifts etc. I highly recommend A1 Transmission!
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June 2022 by Ruben Garcia
I would like to thank Matt and his Technicians for the the expert work and expert advice regarding my 22 T Bucket. Thank you A1 Transmissions !Service: Transmission
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April 2022 by Barbie
This place was great. I was stuck in Santa Fe over the Easter weeknd with a transmission light on they did a diagnostic filled my fluids and assured me that I was safe to drive back home to Albuquerque. Thank you so much. You guys were wonderful.Services: Auto engine diagnostic
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April 2022 by Joshua Porter
Honest and friendly staff. I highly recommend this place for any type of transmission and drive train repairs.
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April 2022 by Betty Austin
So grateful for these guys! Thorough work and wonderfully communicative mechanic and owner. They quickly helped me out of a jam when my Honda was acting up on a big drive from Texas to Seattle. Can’t say enough kind words about this shop.
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March 2022 by myke smith
Matt and the team did an excellent job rebuilding my transmission! They were able to get it done faster than expected and I have all 4 gears now. The transmission shifts smoothly works like a champ.Thanks fellas!!!Service: Transmission
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March 2022 by Ruth Ann V.
My husband and I took our Jeep to A-1 2020 because we were having transmission problems. The owner Matt had unqualified mechanics working on our Jeep and now we have engine problems which we didn't have before. He had the vehicle for 8 months. We picked up our Jeep and paid Matt in full with a warranty because Matt said it was working correctly. Then we put around three hundred miles on it and it is back with Matt at A-1 engine problems and he has had our Jeep for the last six months and he told my husband that he would sub his work to another mechanic shop two weeks ago to fix our Jeep. My husband called on March 7th, Monday and he has done no warranty work so far and has not taken it to another sub mechanic shop. I told him that I will pick up my Jeep and take it to another Mechanic and send him the bill and Matt said he would not pay. Has anyone else had the same problem?
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March 2022 by Gary Wells
We were left stranded near the I-25 on-ramp when the car simply refused to move in any gear.Santa Fe is not our home town so we were ~really~ feeling stranded! Five-Hundred miles from home, we got the tow-truck and the driver suggested A-1 Transmissions as the place to get help.We met Matt who immediately came across as wanting to help but also told us he was quite backed up. He said, however, that'd he'd try to get us a diagnosis as soon as possible.To our surprise, the diagnosis was completed in only a few hours.The part we needed (shift controller) would have to ordered, then programmed for our vehicle. We decided to rent a car and go home and wait.Matt kept to his estimated schedule for the repair and also, to-the-penny on his estimated cost.We drove the rental car back to Santa Fe to pick up our car, but after test driving Matt said that he was sorry but there was additional damage inside transmission that they had missed The controller was definitely bad, and the fluid inspection had indicated no internal problem ... but there was an internal mechanical failure.To be clear, I don't fault the shop for the diagnosis. Here's why ... as a former mechanic myself I would have made the same diagnosis.When it was discovered, the best course of action is just to replace the whole transmission. Matt put us in touch with a distributor in California and got us his very best price on a replacement transmission. Then, he let us order it directly ... no middle-man markup.Now, we had to return home and come back once the transmission was received and installed. Another thousand miles round trip and rental car.When the car was finished, Matt went a long way to help us out with the expense of the replacement and I felt as though he went way above and beyond in his customer service to us.It was a huge challenge to have a major transmission failure while on a road trip but I could not have asked for a more supportive shop than A-1.I also wanted to mention that I am very impressed by Matt's technical knowledge and obvious level of familiarity through experience.To summarize, we had a one-star kind of night with a broken car in a strange town and Matt turned that into a five-star experience with his shop. Everything about our situation was handled professionally and with utmost courtesy. He called us when he said he would, he always came to the phone to talk to me when I called him and he remembered us by name after two weeks' time gone by.The car came home 500 miles as our "test" drive. It worked flawlessly; actually it was better than the original transmission.So yes, I recommend Matt and A-1 should you need transmission work. I might go so far as to say go out of your way to use that shop.Service: Transmission
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March 2022 by john rambo
We are from out of state and our transmission left us stranded A-1 was recommended by 2 people we know. We called several places but Matt was super helpful and when making our decision on who to use Matt was the easiest choice. We hat him rebuilt our transmission and he even got it done ahead of schedule. I really can't sa y enough good things about A-1.Service: Transmission
