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December 2023 by Sudie M.
CONSIGNOR BE WARE!!! Owner is short tempered, rude, unorganized, and she looses your clothes. Bringing consignment items to ACT 2 is like being an episode of Seinfeld's Soup Nazi! Took items in and waited in line while Annette reviewed clothes rejecting what she didn't like. I watched her curt attitude to the women before me and I watched her shove all the consignor's clothing on a rack. I wondered how she would keep track of all the items? Well, truth is, she doesn't keep items straight and she doesn't really seem to care. Four weeks latter, I called in to check on my items; owner couldn't find my consign number had no record of what had been sold. She kept making excuses for the mess up and when I finally had enough and confronted her she hung up on me. She called back in 20 minutes and told me they had located my things and gave me two days to pick them up and she hung up on me again. I picked up my items (and a small check) and there in the bag was an article of clothing that was not even mine! SERIOUSLY, TAKE YOUR ITEMS TO A CONSIGNMENT SHOP THAT APPRECIATES THE FACT THAT THE CONSIGNORS ARE THE ONLY REASON THEY ARE OPEN!
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November 2023 by Lovelyn B.
Cute local shop, pretty good selection of clothing and convenient location close to downtown
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October 2023 by Debi
Best consignment store I have been in. - loved the selection of items. Great staff.
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July 2023 by Liam Evermoore
Very cool vintage clothing and all sorts of fun stuff. I bought a beautiful vintage jacket from the 90s and I absolutely love it! The owner was super kind and knowledgeable about her products. Only complaint is that the price is a little higher than we were hoping for, but overall a super cool store. If you're in this area of Santa Fe, it's definitely worth checking out.
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July 2023 by Carmen C.
Decent store, with an overstocked but interesting selection. You'll find something you're interested in. But, as a consigner, there's no way I could consign here again after going to Art.I.fact. At artifact, I get an itemized, emailed list of items consigned and their list price, so I see what's going for what. I get an email whenever an item sells, telling me the selling price and my commission. At act two, all of this seems to be the house secret. Weirdest of all, after the consignment period ends, items may still be sold, but Act II keeps all of the money! I've never seen another consignment store operate like that. Not a user-friendly store.
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June 2023 by Mrs Keowee
Horrible experience consigning here. Disorganized and deceptive.
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March 2023 by Tilt Shift
I have been coming to Act 2 for many years and always find something very cute and usually end up having a great conversation with Annette, the owner. Love her and this place. I highly recommend it!
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December 2022 by Janie
Do not shop here. The owner is rude and doesn’t tell sellers what the hours and expectations are for sellers. I like to support local businesses, but never Act 2. I don’t think I’ve ever been treated with such rudeness and dismissiveness. Stay away!
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November 2022 by britt brown
LOVE, LOVE, LOVE this shop. I always find something unusual & beautiful and fairly priced. It’s a must every time I’m in Santa Fe.
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October 2022 by Joany R.
Tried to consign some items. When Annette finally got around to helping me she was very rude and curt. Said she would take two items and after she explained the rules I wanted to ask her what would happen to the items after 60 days since I wasn't going to be in town. She explained again as if she was a recording and refused to hear my question. She then decided she didn't want to consign any of my items. She immediately walked away to help other person ignoring me completely. There are so many consignment places in Santa Fe which I have dealt with before and has friendly and attentive staff. This is the last one I would go in the future.
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September 2022 by Laura F.
Cute consignment shop off of the Plaza. We were there in the summer so it was a little warm inside but it's been a hot summer. Lots of clothes inside this small location. Don't miss the back area where I found the pieces that I purchased. They have fitting rooms which is really nice. The prices aren't super cheap but still much more affordable than buying these brands full price or even on sale in a retail store. They had several quality brands and not cheaper brands from Walmart or similar places. I'll keep this place on my list of stops the next time I'm in town.
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August 2022 by Doom FROGY
The owner is impolite and rude, if that someone you want to give your hard earned money to then this store is for you.
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July 2022 by Elizabeth Alvis
This shop is a great adventure! Everything is organized well and jean selection is great! We really enjoyed the atmosphere and will definitely be back.
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July 2022 by Joan Walker
Walked in and looked for 30 minutes. No one offered to help me or even acknowledge my presence. I think they have forgotten about making their customers feel welcome.
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April 2022 by Julie Mares
This is a very nice location and the products are decent. I enjoy shopping here, however, I recently purchased an expensive used leather purse for $98 only to find out the zipper is not working properly. I have difficulty closing it and it's annoying for such an expense. I feel the prices are too high for used items. Overall, you can find some nice things here, but again very pricy for a second or third hand store.
