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October 2023 by Alejandro Magaña
Super friendly staff, and facilities are pretty nice.
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October 2023 by Nancy Webb
Although I have a key fob for every AF, it doesn't work here and no one will answer the after hours phone (17 Sep 1300)
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June 2023 by Reianna Morgan
I joined this gym when I first moved to Santa Fe a few months ago. I've been an Anytime Fitness member before and I can confidently say this has been the most disappointing, grimey, and neglected location I've joined. I had the call the police on a man who was filming women working out in the gym. He was there in jeans and flip-flops, plainly not there to workout. The management wrote off my experience of feeling unsafe as an anomaly and suggested I was profiling their "trusted members". The equipment is dirty and most of it has torn padding or missing/mismatched pieces. The floor is really disgusting and the mats they provide are stretched out, leave a residue on your palms, and are shredded up. The staff even sent out a survey asking about their member's experience, which I answered honestly, and they proceeded to berate me in an email response... for the opinion that they asked for. Huge red flag when a company doesn't empathize with their members feeling unsafe and instead makes them feel alone, shouting into a void.
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September 2022 by A.J. Williams
Old school vibes. What a real gym should feel like. Pretty good bench press area. I honestly like going here, I get in and complete my workout and go home.
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September 2022 by Oscar Esteves
Couldn't get in, called nobody answered. Wasted my time coming here. 24hrs by name only.
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August 2022 by Kristi Cornett
Hands down, the grosses anytime I’ve been to. I left right after arriving. Ew.Equipment is workout, dirty, and not much of a selection. The worst one I’ve been to. And I travel for work, so I’ve been to a few.
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May 2022 by T Snowy23
The attractive lady there was very helpful. I think she was the manager. Lots of weight machines. I think it was pretty decent. The parking lot on other hand, that's a different story but can't blame the manager for that. Google Maps was slightly off on location, it's on west edge of building.
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May 2022 by Amanda MacArthur
Easily the grossest gym I've ever been to. Visible dirt, hair, and who knows all over the floors and equipment. Bathrooms are gross. I didn't want to touch the floor during my warmup stretches, and the equipment grossed me out as well.It's crowded and unorganized and not well maintained.I have an anytime membership I use in my hometown, and that one I previously rated 4 stars is leagues ahead of this one, I don't understand how theres such a discrepancy in quality between two gyms from the same company.If it wasn't free with my membership I would absolutely never come here. Even so, I'd pay to use another gym out of network before ever visiting this one again.
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March 2022 by Andrew Wilkens
A weird space but they've made the most of it. Limited powerlifting opportunities but plenty of machines and cardio equipment if that's what you're looking for
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March 2022 by Josh Fresquez
Packed and people hog machines. Other than that it's not horrible.
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October 2021 by Kelsey Mahan
Manager is too busy on hos phone to set up new memberships.
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July 2021 by Steven P.
I just thought I would write this review by posting the letter I wrote and sent to the CEO of Anytime Fitness. I just pushed send on this - so I don't have a response from Chuck (and who knows if I will receive one). If I do . . . I will update here: Hello Mr. Runyon: My name is Steven P. , and I wanted to reach out to you regarding an experience I had at one of your Santa Fe franchise locations. First off - I would like to say how much I like the AnytimeFitness brand and business model. I believe you offer access to a healthier lifestyle, by offering affordable access to a gym/gym equipment, and offering 24/7 access, so I truly thank you very much for that! My issue begins with having purchased a 3 month membership in Santa Fe in March of 2021. I can't remember the name of the person who sold me the membership, but it was a reasonably pleasant experience. I did find it odd that I had to buy an access fob for $45(?) dollars and it wasn't returnable/reusable or refundable (upon return) - that it was just an additional cost for membership. I paid $161 up front, and was under the impression that after three months, my contract with that l location/franchise was completed. I was quite surprised to look at my American Express bill this morning to find I had recurring gym membership charges from this location for June and July. I immediately called the gym at 10:30am, which was within their scheduled desk and phone answering hours. No one answered, and I was able to leave a message. In the meantime, I contacted American Express and started a "dispute". Once that was completed, I called the gym again only to get the answering service again. Less than 1 minute later, Victoria (the gym manager) was returning my call. She was very pleasant and said she had already refunded my July membership dues, and canceled any recurrent charges going forward, but was unable to refund the June charges because the amount of time was too great - the ABC AnytimeFitness software wouldn't allow her to refund that far back. I completely understand that I should have noticed these charges earlier. I also recognize that I could have been nicer to Victoria - she had done everything within her power to assist me. I tried to call back to apologize to Victoria, and (not surprisingly) the answering service picked up. When I went to leave a message, the system said it was "unavailable" for messaging. I get it Victoria - I wouldn't have wanted to speak to me either . . . I will try again tomorrow, and hope I'm able to at least leave a VM apology . . . What upset me, and why I wasn't as nice to Victoria as I could have been - is that when we were speaking she said "they try to reach out and let people know that the three month membership is going to start on a recurring monthly charge" . . . Well, I can tell you for certain - no one reached out to me. I can also say to you, that from my perspective, when I purchased a 3 month membership and paid upfront, I didn't expect it to go "recurring" after the 3 months. I was there for a 3 month sabbatical and only wanted access for 3 months. I guess in closing, my ask is to get the additional month (June) membership dues credited back to my American Express. I realize you are a busy man, running a very successful company . . . and I appreciate your time and effort on this matter. -Steven Payne
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July 2021 by Glenn Neil
The gym has a lot of well maintained equipment, and is organized as well as you can expect when it comes to buildings in Santa Fe. Atmosphere is welcoming and not off putting which can be a problem at gyms
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April 2021 by Joan Mcgovern
I salute your effort to.stay open and serve your clients during these difficult times. Everyone who comes in shares in trying to keep the rules and safety for others. I do wonder why the closed captioning does not work on some of the machines upstair.?
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April 2021 by Sylvia gomez Gomez
I've been to the gym twice and both times I've seen 2 or more people unmasked!!!! Last week it was the female manager!!! You would think that after a year of dealing with Covid-19 you wouldn't have to tell ANYONE to mask up!!!!!!!