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December 2023 by Ramiro Marquez
When I called Monday to find out when the refrigerator was going to be delivered. They got hold of the delivery department. The delivery department called me to let me know when it was going to be delivered. Which was Wednesday and they did deliver it. We are happy with our new refrigerator.
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November 2023 by David Hunter
It was a pleasure to work with Luca at Builders Source in Santa Fe for my major appliance needs. So happy with my new KitchenAid fridge and range as well as LG Washer and dryer.
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November 2023 by Michael Grodsky
We've purchased appliances from Builders Source several times over the past few years. Great service, competitive prices, friendly and experienced installers, and amazing office staff. Thank you installers Orlando and Jesus, office staff Tony and Juanita. Our old refrigerator stopped working on a Monday and the new one was delivered on Tuesday. Relief! A few days later I dropped off a check for the fridge at the Pacheco St location in Santa Fe and was greeted by warm cookies fresh from the oven, sitting on the counter. Yum!In my own business, the majority of clients came from word-of-mouth referrals, and I suspect that's the case with Builders Source.
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November 2023 by A L
Highly recommend Builders Source Santa Fe for higher end appliances. Have bought a few items over the past decade-plus. Needed an oven replacement (it lasted 18 years) so I came back again. Fast service, delivery with quick clean install.
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November 2023 by Carol Sorensen
The repair: ‘correction specialists’ Were impeccable. We were the last job of the day. And still: Positive. Gracious. Efficient. ‘No problem’They were a GREAT team!Thank you!
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October 2023 by Lynn McDaniel
My experience with Builder’s source was excellent; from calling and finding exactly what I needed ( Dustin was awesome), to scheduling ( thank you Tammy) to the install guys. Everyone was extremely knowledgable and helpful. If I need appliances in the future I would go here.
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September 2023 by Ted Yaeger
I was very happy with the attention that the personnel gave to my requests. Tammy have price matching without even asking for it! Delivery was prompt and completed in less than an hour.
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September 2023 by Wallace Bettes
Has to be the best place in NM to get appliances. Buying experience TOTALLY different than big box stores. Dustin was very helpful!
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September 2023 by Rosemary Moya
We have used Builders Source for all our kitchen and laundry appliances. Great products at reasonable prices. Installers were/are great. Our new refrigerator was installed today and the crew was amazing…..professional, efficient and pleasant. We will continue to buy from Builders Source in the future. It is convenient to have a Santa Fe location. Great job all!
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September 2023 by Janette Smith
Excellent service from the time I entered the door to the installation. Professional, courteous, respectful of property. Just an entirely pleasant experience. Enjoyed dealing with Juanita, Isaac, and Miguel. Will definitely return if other appliances are needed.
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August 2023 by Dave Sieger
They are great at the sale side but the delivery was a complete failure. They only give an a delivery day, not even an idea of morning or afternoon. In the event their call is missed on the morning of delivery you will be scheduled for another day. In my case they were only a mile away but would not return. IMHO this is not good customer service. No flexibility is not satisfactory customer service
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August 2023 by Gris Gris
Knowledgeable about products, quick deliveries. Installation was clean and efficient. Store organized and Dustin is a tremendous help.
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August 2023 by Gault Antcliffe
BuildersSource came on time, with a competent team to install my new Refridgerator .Smooth and professional. Strongly recommend them.
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August 2023 by Lisa Cummings
I purchased the Consumer Reports top-rated induction stove - only two Santa Fe area stores had it - Builders Source had the lower price and quicker arrival time - it had to be special ordered. The stove arrived in a few weeks - the installation crew was great. I was going from a gas stove to electric, and had checked to make sure I had an electric outlet behind the old stove.When the crew arrived, they pointed out it was a regular outlet, not a 220. They offered to either leave the stove at my house or return it to the store until I installed the correct outlet. Then one of the crew realized they could hardwire it in and did so - so it was professionally installed the same day.
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July 2023 by Kristen Peterson
Competitive prices. Great selection. Sales personnel are very helpful. The delivery/installation crew was superb. It was a very difficult situation getting the appliances upstairs and they did an excellent job.
