Concentra Urgent Care provides occupational health and injury care services. Reviews consistently praise the great, helpful, and knowledgeable staff, including doctors, nurses, and back office personnel, who are described as efficient and caring. However, significant understaffing issues are a major concern. Multiple reports cite very long wait times, often lasting hours, even for scheduled appointments. This leads to frustration as patients feel shuffled through. While the medical treatment and attentiveness receive high marks, the excessive time required for visits leads some to not recommend the business despite the quality of the staff.
