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April 2025 by Nancy Wheeler
Friendly staff.
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March 2025 by Lawrence Solum
Supply chain issues. Empty shelves.
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March 2025 by gabriella wuorinen
We had Winston as our cashier. He was kind, polite, and took the time to ensure we were satisfied with our purchase. Great associate who deserved the recognition for his efforts! Thank you Winston!
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January 2025 by Sandra Griego
This is the worst customer service ever. If you can avoid this place. Do !
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December 2024 by Joey Krummell
2 hours outside of Santa Fe. I realized that I did not travel with my son's inhaler. Called the doctor and got the script to be sent to my local pharmacy and then called and requested for cvs on cerrillos to get the prescription to their store. It was complicated to say the least and there were a lot of moving parts that had to work because we were closed to the end of the day.
Rick and Tenzin did all the work perfectly! By the time I got to the store, about 30 minutes before they closed, everything was ready to go for me. They even made a recommendation that we appreciated and followed and it saved us $35 out of pocket.
I don't know if this will find its way back to them, but my entire family appreciates everything you guys did for us!
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October 2024 by Renee Mitchell
Worst pharmacy experience ever. Perhaps if you died on their premises they would help you. Otherwise find a better location to fill your prescriptions.
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October 2024 by Paul Hartzell
Excellent experience. Very well administered vaccine.
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October 2024 by Kevin Bambury
Pharmacy and vaccine staff did well in a high pressure situation.
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September 2024 by Susan Harris
Although most CVS pharmacies seem understaffed these days and staff could be worn out, the CVS Pharmacist who was administering the 2nd of the 2 part Shinglex vaccination was friendly in acknowledging me when I stepped up to that counter at the time of my on-line scheduled appointment, he was efficient in handling the customer who was there ahead of me, and pleasantly efficient with me when it was my turn.
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September 2024 by Amy
Received call backs for both requests. Employees very kind, courteous, and helpful. The customer service I have received so far softens the blow of having to drive an hour to get there.
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July 2024 by Michelle Tafoya
What happened to customer service. I had a shot at one and a prescription script over electronically. I let them know I was waiting and the workers had no line and closed there doors for lunch. Usually when you wait they take care of you within 20 minutes. The saw ne waiting only person there and still closed the door . Better customer service needs to be instructed here.
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June 2024 by Ernestina Rodriguez
I really like this pharmacy, at first it gave me the creeps because of the area. I noticed that this CVS will not tolerate unwelcomed people who ask for money or hang out. I really appreciate all the employees that work the store, they are helpful, and acknowledge your presence. I come here mostly for my medicine and especially like how professional all the pharmacy workers are, especially Rick the pharmacist, he is very knowledgeable, and professional, and patient. Thanks CVS on Cerrilos.
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June 2024 by Chocolatiere Phys
Incompetent staff with plenty of attitude in the pharmacy. Repeatedly placed on hold during phone calls. Frequently closed due to “technical difficulties “
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June 2024 by Pennie Ballinger
WORST CUSTOMER SERVICE EVER. I am so glad medicaid canceled on you, you DO NOT deserve the business. Two thumbs all the way down for the horrible service that you always provide.
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June 2024 by Pballinger
WORST CUSTOMER SERVICE EVER. I am so glad medicaid canceled on you, you DO NOT deserve the business. Two thumbs all the way down for the horrible service that you always provide.
