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February 2024 by Bade Saykı
I’ve never not been happy with this place. Antonio has always been helpful and kind. I’ve never felt like I’m being ripped off or upsold on things I don’t need.Always the best experience.
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February 2024 by Joe Trujillo
Purchased 4 brand new tires $1500+ and the performance was shocking. I should have took pictures initially but I didn’t. There was liquid material from the install ALL OVER the new tire. Made it look like it was used tires being installed. This is unacceptable. The reason I am making this post is because I experienced a flat tire the next day on one of the tires. We got a low tire pressure notification but I dismissed it thinking it was due to new install and I reset it. However half way home 150 miles of driving got another notice and checked tire psi at 22!!! Filled it up and finished out 350 mile trip and the next day after work arrived to see the tire completely flat to the rim thankfully I parked in the garage. I called and complained to their call center. I am grateful they are going to accommodate me, however I now have to go out for my way to travel 2+hours to the nearest location. For a long time I have been the biggest promoter for discount tire. This is the second set of tires I’ve purchased with discount tire. And being in my twenties you can imagine how many more sets of tires I’ll be purchasing in my life time. After this experience I am leaning Towards being a detractor. I really hope they replace my tire in glenwood springs which is under my warranty 30 days and it’s only been 6 days. I wouldn’t recommend this location solely due to performance. Their customer service is great, they layaway 4 tires for me as I was traveling 350 miles to do business. For a corporate business I have high expectations and this location failed to meet them. I can understand if a tire is defective but take pride in the work you do and treat it like art and I say this because the tire going flat could have been a result to poor mounting and installation.*edit: I made it to the nearest discount tire and they re mounted the tire and discovered the beads seal was not sealed allowing air to leak out. We were compensated for the installation and part of the tires cost about 1/4. I am satisfied and will continue to use discount tires services- bumping review to a 2 star as result. I still wouldn't trust this location
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January 2024 by Paul Hartzell
I have been buying tires for at least a dozen cars, over 45 years in five states. Discount Tire stands alone at the top of all providers with the best equipment, scheduling, personal service and on time completion. They are unmatched starting with my use of the app to narrow my choices to expert advice on site for final selection.
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January 2024 by Marta De Castro
Great service I got all my tires check.
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January 2024 by Michael F.
Good help is hard to find. These people have the best. Brandon was a pleasure to work with today. He went over all the details. They put my old muddy rims and tires in a plastic bag before putting them back in my suv. Clean and friendly store and staff. Thank you.
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January 2024 by Deanna Lopez
Always great, prompt service with an appointment.
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January 2024 by Brian Dorais
Not to long a wait
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January 2024 by Christopher Mayer
My family and I are from the east coast and were recently traveling through NM and TX in a rental car. One of the vehicle's tires lost pressure in Santa Fe, and we were directed to this location by a car rental company representative. Antonio at the counter diagnosed a minor issue, brought our vehicle into the garage almost immediately, and got us back on the road in less than an hour. We are grateful to both Antonio and the technician in the garage for the kindness they showed us, especially since the business did not benefit very much financially from helping us!
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January 2024 by Bryant Robertson
The professionalism is second to none, not a long wait either.
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January 2024 by Acoustic Astronaut Executive Producer
Been a customer of discount for well over a decade. Best tire place in town for sure.
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January 2024 by Daria R.
I called to request DT to install some (expensive) winter tires, knowing that they would need to order the tires. They told me to make an appointment, and I asked them to call me to notify me that the tires were in before I came down. Well that was a month ago. Each time I called to check, they promised me that the tires were coming "in three days," "tomorrow," "very soon." FedEx got held up. The dog ate their homework. Wish I had been able to benefit from the excellent customer service and professional handling these other reviews mention. Total fail for me. So strange that a person would have to work really hard and ultimately fail to spend a lot of money at a for-profit business?
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December 2023 by Boris Maiorov
Always good and professional. Buy online and install in person
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December 2023 by Brennan Moring
The salesman on the floor was very nice and wished me a happy birthday. They convinced me to try a special helium/air hybrid in my tires which makes your MPG go up by 25. The was a birds nest in my engine but would go back.
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November 2023 by MJ Rodriguez
This is by far the best tire service I’ve had ANYWHERE. Consistently. The guys are always super helpful and work gets done efficiently. You guys are the best!
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November 2023 by Tanisha Marie
Brought my car for one tire pressure sensor. Had an appointment. Was told it would be done in an hour. I waited three hours. This is ridiculous. If I had been told it would be more than an hour I would have simply left. Instead I wasted a whole afternoon for nothing.
