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February 2024 by Deborah Shields
We drove to Santa Fe from Northern Colorado for a holiday, but the day after we arrived the car developed odd noises in the front end. We contacted Enchanted Mazda because they used to share a dealership with Volvo, but have since split. Nonetheless, they were willing to look at our Volvo and were able to diagnose and deal with the problem promptly. Thanks Shawn - great people and great service!
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January 2024 by Sieria Gonzales
My husband and I had the pleasure to purchase my new Mazda CX-50 here at this Santa Fe Mazda location. The two lovely people who assisted us, Penny and Audra were so extremely helpful and friendly so much so they made the buying process quick and painless haha. I could’t have asked for better service and hard work from these two lovely individuals and we are forever excited to drive Mazda once again (I traded in my 2013 Mazda 3) and they worked hard to get me the most for my trade in value and gave us more the any other dealership would. Thank you both again so much I absolutely LOVE my car and I’m so glad I went with Mazda once again! :)
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January 2024 by Sam Sweeney
We were on a road trip from Austin TX to Pagosa Springs Colorado. The Mazda dealership in Austin messed our car up somehow and it was having so many issues. The battery kept dying and whatnot.We stopped at Enchanted Mazda and Shawn was nothing but helpful.He provided us with above and beyond service and got our battery swapped out!I highly recommend Enchanted Mazda!!!
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December 2023 by Futbol Nation
"Excellent experience" would be a 2-word summary of my experience. Audra was amazing! Audra just moved from Albuquerque to Santa Fe, and my experience with her was at Albuquerque before she moved.I moved from another state in which car sales turn-over is high and competition is high as well. Therefore, good prices and good service are a standard for car dealerships at my home city to survive. When I planned to move to Albuquerque, I didn't know what to expect but quickly realized that the options aren't that diverse, and because there are only few dealerships, I wasn't treated as well I was used to at my home state by some of NM dealerships.This changed when I called Audra at Quality Mazda; it was so refreshing to shop with her. Actually, I was able to make a deal with her over the phone (due to Covid, and in my case, I was at another state) without waywardly only being offered in-person quotes. Why? Because from what I saw, she knew she had the best price and the best service, undoubtedly. I truly enjoyed my experience with Audra because the pressure was low, and she truly wanted to get me a car that I would like. She's a great listener, and she truly goes above and beyond to keep you happy. She truly bends backward for her clients. I can see why she's their #1 dealer.In my opinion, it is unusual to come across such great reps/dealers that she deserves the proper recognition and praise. I can assure you that you will be very satisfied shopping with Audra at Mazda.
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December 2023 by Michael Naranjo
A great place to service your Mazda vehicle. Technicians seem reliable and trustworthy. Have had nothing but good experiences thus far.
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October 2023 by Zak Minette
Purchased a new car from here a month ago, and every step was seamless and easy. Every person I worked with was very friendly, helpful, and treated me as a customer (not just another sale). I had a lot of questions for my purchase over several days and every time I interacted with them they were amazing and helpful.
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October 2023 by Mark J
Absolutely top notch dealership! I've purchased a lot of vehicles in my time, and this was my best experience by far. Shout out to Penny for making my experience, including vehicle delivery, flawless. I couldn't have asked for more!
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August 2023 by Mario Umanzor
I’m absolutely happy with my truck I brought from this dealership and even more happy with the customer service I received. Juan the salesman was super polite and nice he helped me get through every step of the way and went above a beyond expectations he is truly amazing and I can’t thank him enough. If you decide to come get a car from them I definitely recommend asking for Juan you won’t regret it. Thank you so much Juan for helping me out with my truck and I will be definitely be recommending everyone to come and get there cars from y’all!
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August 2023 by Linda Lloyd-Zannini
Bryan is a great service manager! He is a problem solver. I brought my car there because I don’t like my Mazda dealer in Victoria, Texas.
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August 2023 by Raven Malliett
Great experience all around. Penny helped us pick out the perfect upgrade. She was knowledgeable about the vehicles and we never felt the push or pressure to buy. We had a service appointment to apply tint that went smoothly - no complaints and would definitely recommend.
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August 2023 by Cathy S.
Great service, explain everything, even showed me a dirty filter before being replaced. Feel like they care about their work / the customers.
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June 2023 by Donna Rees
Very caring personal service from a great team of employees! My car looks a feels great with its new brakes. Thanks guys for taking care of my baby Miata.
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June 2023 by Dina Lopez
Josh, & Michael in the service department was very helpful, & professional. They treated me as their customer with great respect, & I would refer others to go see them for all their Mazda needs. Thank you for treating me well, & looking out for my CX-5.
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May 2023 by Brooke P.
Just moved here from Texas and they have helped me twice with basic maintenance. Thanks guys!
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May 2023 by Diane R.
My experience at Enchanted Mazda was amazing from the minute I received a call from Penny, of the sales team, about an SUV a couple of months after I visited that was in my price range. Audrey, the manager greeted me with warmth and got down to business, listening carefully to my requests. She and her team, Penny, and finance manager, Jill, worked with me to fine tune my needs and give me expert and trustworthy advice. Audrey has created a wonderful atmosphere of friendly, efficient, and heartwarming place to do business. Spending time buying a car can be stressful, but this wonderful team of women make it a pleasure!
