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February 2024 by Monika Gabriele
This Enterprise is incredible- I accidentally left my wallet in the glove compartment of our car during our vacation to Santa Fe, and the associate Jess went out of her way to find the wallet and mail it to me. They could not have been nicer and Jess went above and beyond anything I could have asked for. Beyond the wallet situation, the shuttle to and from the airport couldn’t have been easier and pickup and drop off was so efficient- I can’t recommend this place more highly!! Thank you Jess!!
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January 2024 by Desertorchid NM
A HUGE shout-out to John for his excellent service! Thank you, John, for making our experience with Enterprise great and smooth!
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January 2024 by James F.
I rented a Prius (License CA/9CWE093, ID:N3182373) at the Santa Fe Enterprise at 3961 CERRILLOS RD on September 26, 2023 and returned it on October 6, 2023. There was no damage to the car and the office checked me out without ever mentioning any damage. Three months later on January 17, 2024 Enterprise files a claim against my State Farm policy claiming there was $2200.00 in hail damage. My claims adjuster asked them for proof that the damage happened while it was in my possession, but all they could provide was a photo from a month after I returned the car. Be careful of this scam.
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January 2024 by FALLOUT
Very friendly people no problems
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January 2024 by Eli
I had a great experience at this branch. I also appreciate the customer service of the regional manager- Nikki. Thank you; I wouldn't hesitate to use enterprise again.
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January 2024 by Jimmy Chin
I originally booked Santa Fe Enterprise but modified my reservation to Albuquerque Enterprise a week prior to my trip. Confirmed that day I had a the modified rental email from Enterprise. Yesterday Santa Fe called me and said they still had my Santa Fe reservation and I told them I modified it for Albuquerque. Luckily I double checked my reservation today before hopping on my flight. Santa Fe cancelled my Albuquerque rental…
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January 2024 by Jim Arnold
Best place to rent a car.
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January 2024 by Felicia Ferguson
Best service and very nice cars. I will always use only enterprise rentals.
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January 2024 by throwing3s
Great service and help from Awalla and John. We landed during a snow storm and they were able to pick us at the airport and switch our rental from an economy to a pickup. This was all done right before they were closing, and we needed to drive 2 hours in snowy conditions. Can't say thank you enough to the folks here for making the switch in a very professional and kind manner. They even gave us an extra snow scraper which really came in handy !Best rental car experience I've ever had. Would highly recommend
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November 2023 by Jess O
Wow!!! From the reservation, to customer support & the service on site, everything was great! A huge Thank You to John Martinez for the impeccable service you provided from start to finish. You made the entire process, stress-free and enjoyable. Appreciate You!
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November 2023 by Anastasia Curtis
We had a great experience at this location. They were able to get us in our rental quickly without any issues and the return process was just as easy. I recommend going through this location if you're needing to rent a vehicle.
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November 2023 by Kathy Renfrow
Isaiah and his team at Enterprise Rental Car on Cerrillos are the best! I highly recommend them for all your rental car needs!
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October 2023 by Rob Chavez
I rented a car for the weekend of October 6th to the 9th of 2023 for a Balloon festival at Albuquerque and I had perfect service all the way around from John Martinez. He was very helpful and answered all the questions I had. I used them last year and this year and I will continue to use them for my vacations to Santa Fe. Thank you.
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October 2023 by Joie Costa
This Enterprise store was open timely, clean, and welcoming. The staff at this location is professional, courteous, and a breath of fresh air after a series interesting mishaps. Renewed my faith in both people and Enterprise after a 2000 mile trek. Many thanks !
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September 2023 by B B
Terrible reservation and pickup experience. Allowed me to book a 2pm reservation and they close at 2…I called several times to ask if I could arrive early to pickup because I was nearby, they never answered. Now it’s 2:00 and the doors are locked and lights off.
