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March 2024 by Anna Linda Valdez
I never have been in and out of a place so fast. Thank you!!! my son got 2 pairs for at a very reasonable price I couldn't have been more happy they were fast and so helpful. Warranty plan was the best part. ? OK maybe the express of the whole visit was the best. Overall very happy customer.
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December 2023 by Louise Boutte
Everything is going great I am very happy ? with the service and I love the way my glasses ? fit thank you so much I'm going to let everyone I know needs their eyes ? checked or glasses ? to go to yall
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December 2023 by Rosemary Moya
My experiences at Eyemart have always been positive. Ernestine is my go-to person. Pleasant, professional and patient. Decent selection of frames. Accommodating hours. Highly recommend.
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December 2023 by Antoinette Griego
Always the best service at Eyemart. Ernestine was very helpful in helping make my selection of my new frames! Quick turnaround on getting them as well. They said 10-14 days and came in within 7. Very pleased!
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December 2023 by Bo Rogers
They wouldn’t honor the warranty I purchased. When I called corporate, they promised they would honor it, and talked to the manager before I went back in. When I came back in the next day, the manager was again rude and foolish. She wouldn’t listen to me. Finally, I got tired of her and the rest of them, and I just gave up and left. I am an elementary school teacher, and I can’t afford to buy warranties when they won’t honor them if you shop here, just don’t buy the warranties, or the glasses, or the frames, or really anything. Once they have your money, they don’t ever wanna talk to you again… ever
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December 2023 by Jennifer Martinez
This is the worst place you can go for treatment, much less a diagnosis. My husband came here a year ago and he's still suffering reprocussions financially and mentally. It's ridiculously expensive! He was told that his pupils weren't visible. He was told he was beyond treatment and scolded for having poor eye health. He got a second opinion by a real professional who said it's easy to find pupils of you know what you're looking at. Don't go to this place, it's pathetic!
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November 2023 by Victoria Dallas
My husband and I were in to get glasses. Ernestine and Karen were great! They were pleasant and helpful, despite the chaos of being shorthanded with a room full of people. They worked as quickly as possible to help everyone. Thank you both as well as the folks in the back for your help!!
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October 2023 by JGriffin Artist
Karen was amazing! Great service! She is knowledgeable, skilled and was fun to work with. I love my new glasses and I brought my husband back to get his new glasses as well. Everyone there was very friendly and upbeat, the store has good energy all around! I definitely recommend them!
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September 2023 by J M
I really want to thank Ernestine her service was great! She was alone when I first got there and she managed to still help us all out. When she sat with me she was even better she helped me pick my glasses out and gave me her honesty about each pair we tried on. She’s great with customers and I will be going back just because she gave me great customer service.
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August 2023 by Mark Kolokoff
Great staff, very responsive to customers. They all have a great attitude. I have never been disappointed. We are lucky to have them in Santa Fe.
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August 2023 by Paulina Sena
I use to love to take my family to Eyemart but Ernestine is very poor manager. I truly believe she's the manager because people just don't want to work anymore. I called not knowing that I was calling the wrong office to make an appointment. But from the get go she was so rude and nasty. Asked me what I needed in a very rude tone. I stated i was trying to make an appointment for an eye examine and she just said you called the wrong place! I work a place where we get confused with a different location and I receive these calls all day. But i would never dare to speak to someone in that tone or manner. You don't know what someone is going through EVER. She might have been having a bad day but i was not the cause or reason for her very inappropriate attitude. I called back to ask for her name and the young man who i did not get his name unfortunately apologized over and over again. That is management material Eyemart! He is the reason I will go back.
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August 2023 by chris feldt
After weeks of trying to find my lost glasses I finally gave in and headed to Eyemart. Thought I would have to wait until after a trip we have scheduled to get them back. Not so, I picked out great frames and had my new glasses an hour !!! I’m so happy!!! They are great, friendly and fun staff, the turnaround is amazing.
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July 2023 by Barbara Rila
Ernestine is the bomb! She looked at me, went straight to the wall of glasses and selected the perfect pair for me! She holds the record for the fastest in and out of an eyewear store I have ever experienced. I may have to travel back to Santa Fe from Texas for future purchases :)
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June 2023 by Rachelle Tanner
So like many of the post covid business's being short staffed is a norm now, but it is not the person who is taking care of you fault, So be kind,Anyway there was a little bit of a wait, but really totally worth it, Giselle was the only employee and was a real trooper, she was courteous, patent, and professional as well as doing it all with a smile. And very informative for my needs in future and present so 10 thumbs up to her. They make the glasses on-site and mine single script was done in 20 minutes shocker, and they were spot on no problems, so I personally would say yes yes to Eyemart for your vision needs, and remember a little wait time is not the end of the world. But well worth the product you receive at the end.
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June 2023 by Kelly K.
Best service ever!!! That you for making my glasses soooo fast. Great selection. Wonderful help.
