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August 2023 by Rupama Schwartz
Warning! This bank does not keep any transactions from last year or prior years! This is unbelievable and makes doing anything financial impossible!!!!!!!
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January 2023 by Tash Terry
Yesi Fierro is an amazing rep for your business! She went above and beyond to expedite our multiple requests with our non profit. Her professionalism is awesome. Appreciate her time and patience with all our requests.
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December 2022 by Salomon Mares
Closed on Saturdays. Kind of sucks for small businesses rely on cashing checks and depositing on Saturday mornings because they work late on Fridays.
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March 2022 by Sarah Manges
Jennifer Tran was very knowledgable and professional.
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March 2022 by Adam Fleck
Jennifer Tran is helpful .
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March 2022 by Del Wilkinson
Jennifer Tran has done a totally professional job helping me recover my bank account from the ravages of hacking. She did an excellent job of helping me get my amazon account off hold so that I might cancel it.She is an excellent employee, and she would make an excellent bank manager. Hold on to this lady!Del Wilkinson
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February 2022 by Isabel Lucero
Tellers in drive thru do not acknowledge customers
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February 2022 by Steve Kennebeck
UPDATE: The bank responded to my review saying a manager would contact me about my concerns - its been a month - crickets! Enough said.I moved here from Taos where there was a wonderful, local bank. I have had nothing but bad experiences with First National, literally, every single experience has been terrible. Just today, I went to the bank on Cerrillos and walked in to withdraw cash. The teller had 1 (ONE) fifty dollar bill! It's a bank! You'd think they might have more than one $50... When I asked why the snarky teller, who never once looked me in the eye, said they had some delivered earlier but most of the staff was still out to lunch and they hadn't been distributed - it was after 2:30! First National 1870 is "out to lunch". As much of a pain as it will be, I'm gonna start the process of taking my business elsewhere. Honestly, how much worse can any other bank be?
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February 2021 by Georgia Romero
There drive thru was very helpful and kind.