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March 2024 by Cisco Rubio
Great service!
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January 2024 by Massiah
I was upset because you didn't take my coupon
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December 2023 by kirsten boulter
If I could give this store zero stars, I would. My child ordered some Jordan shorts and paid with his own hard earned money. He is 14. They didn't have them in stock, said they would have them shipped. 27 days later, still no shorts. After many days of phone calls, I was told that the time frame is now gone for anything to be done. No replacement or refund. Just a sorry, nothing we can do about it. Fed Ex says a shipping label was made but never shipped. This corporation just stole from a child!
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October 2023 by Julie Mascarenas
The manager's rude and the employees that worked the morning of 10/6/2023 in the santa fe Hibbett...I was sold Defective Tennis, shyes, and and we didn't know they were defective. Until my husband tried lacing them up. When we called Nike and hibbitt customer care, we were told they would exchange them.But when we went to the Santa Fe a bit where we got them from. The manager embarrassed us by saying that they were used....Well of course there used we bought them to br used we didnt know they were defected or we wouldnt have bought them...we have spent over $300.00 since August.
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September 2023 by Jennifer Salimbene
I had a wonderful experience at this location this morning. The two young ladies were incredibly friendly and super helpful. I ordered some Nike Airs for my daughter online and they made the exchange process so easy. The customer service they provided was an incentive to come in and shop on site rather than online.
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August 2023 by Elijah Davis
BEWARE!! Employees like to try on the Jordans that they’re raffling out so if you hit a raffle at this place make sure to look at your pairs!!! to employees: If you like the shoes buy them don’t be putting your smelly feet into peoples shoes that they reserved.
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June 2023 by Jorge Lopez
Its all good
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June 2023 by Amy Rome
Geez have some customer service. Who hires a group of guys to just stand around and talk and not speak to customers. Poorly run business. Hire better sales people.
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June 2023 by John Sais
Staff were friendly and helpful!
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May 2023 by A.C. Garcia
I placed my order online at 10:45 am and was expecting to be ready for pick at 12:30 pm. Never received a message about my purchase so I went in to the store at 4:00 pm due to the store closing in a few hours. My order hadn’t been started up until that point.
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February 2023 by Osita
Every time I’ve gone in these employees are very helpful and very respectful… no matter how hard it is finding the right shoe sizes for both my growing boys.
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December 2022 by anthony pacheco
Good selection never a whole lot I like
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September 2022 by Esteban Terrazas
Love the Jordan selection.
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March 2022 by Hezakiah Ulmer
Great store always
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January 2022 by Joseph Mario Martinez
Like there prices customer service really good thanks will be back