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July 2023 by Regina W.
Amazing full service mortgage lender! As a non profit committed to homeownership, their fees are low and service are high quality. A real pleasure to work with. Highly recommend.
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July 2023 by Nika A.
I have long been a fan of Homewise but as seller I have had a horrible experience of Homewise lender accepting a deeply inaccurate appraisal of my home. Their appraiser who has three disciplinary actions against him listed on the Regulation and Licensing page appraised a different property. The Appraisal does not describe the house for sale.His Appraisal states the house utilizes propane. The heating and cooking gas for the house is natural gas Account number 0366766050912519 3 Service address Old Velarde Road House Alcalde NM ( this is a very old address that NMGAS is challenged to update, this house has not had propane since the sixties and probably not before then.) The Appraisal states the house has a well. The house has community water Alcalde Mutual Domestic Water Association address 6 CR 55 Alcalde. the local wells were capped when the house joined the AMDWA at least a decade ago. there is no well.The Appraisal states the house square footage is 1291. The square footage of the house is approximately 1431. The Appraisal states the neighborhood is Los Luceros. The house is situated in Alcalde. The Appraisal states "I have performed prior services, as an appraiser regarding the property that is the subject of this report within the three year period immediately preceding acceptance of this agreement." He could not have appraised it before . This configuration of property did not exist before The appraisal states there is no previous record of the Subject property selling in the past 36 months. I bought two properties and joined them together. BE WAREDo not assume Homewise is ethical
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May 2023 by Edwardo Quintana
They are dedicated to their customers and I highly recommend them!
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March 2023 by Corrina Elmer
Always been super nice and helpful ! Wouldn’t be in our home if it wasn’t for them
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February 2023 by Diana Anahi
Excellent customer service. Helped me buy my first home when I was just 28.
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January 2023 by Ida C.
Dishonest and greedy organization. They tried to sell a house to my husband and I, but wouldn't give us a fixed price. They owned all of the materials and we were told we could not change anything, yet no price. How could that be? They already had all of the materials and knew what cost they had into it. Also, they said it would be built in 3 months. We just got a ballpark figure of $700k and a promise to hold the property - they said they wouldn't shop it around. Well after 6 weeks of calls from us and plenty of BS, Sarai Arenas says the property is $805k and that if we don't want it, they already had someone else. You see? Absolutely unprofessional and outright disgusting. I even called to complain, but no one cared. I'd buy with someone else. The rep we dealt with was Sarai Arenas and it looks like she's still there. Gross. I also want to mention that our realtor is from the top grossing real estate brokerage in Santa Fe and she was appalled because it was blatantly unethical and misleading. I agree that the positive reviews on here have to be fakes. Maybe there was a moment where they were an honest company, but not anymore.
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December 2022 by Marcia Medina
My brother had recently died from cancer and I needed to sell his house fast. Homewise refused to tell me what the appraisal value was because the buyer paid for appraisal. I tried to cancel the sale but the agent threatened me with a lawsuit. Turns out the buyer was an employee of Homewise and I'm pretty sure the employee got the best of the deal. What were they afraid of by sharing. I still don't know how much we lost on the house. I had sold my parents house several years before that and everyone got a copy of the appraisal.
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October 2022 by Rachel Powell
A fantastic organization! They had a home purchase advisor help my husband and I with our finances (thank you Anda!!) and then we took a first home buyer's class and we had the best realtor, Gloria Chavez, who went above and beyond for us. We were terrified about the whole process but someone was always there to answer our questions.
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September 2022 by Vic P.
Homewise is great until you actually get your house then they dump you. We've had ongoing issues since we bought our new construction home and they give you the run around everytime you try to contact them. The construction company they use, Little Bubbas builds their houses without pride and quality. They rush it and then when they "fix" something it comes out 10x worse than it was to start off with. Slow and unresponsive organization.
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March 2022 by Alden Markby
Almost ten years out, I continue to suggest Homewise to Santa Feans looking to purchase their first home.The classes ensured I was prepared and aware before my purchase, the loan was very competitive and I had no issues with the product at all.A couple years ago I returned for a second mortgage for improvements and had an equally simple experience and would highly recommend this community resource!
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March 2022 by Mossy Hollow
We can say so many positive things about selling our house with the Homewise team. Fantastic customer service and communication, knowledgeable, driven and saved us many thousands of dollars versus every other realtor/broker in the area that we spoke with. They are truly good people who want to help others which I didn't know existed amongst realtors. The only downside is that they are not in every state. Don't hesitate, call them.
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March 2022 by Tess Kursel
We were able to meet with someone to create a financial plan and then a realtor helped us find the right home. Excellent service and such a great resource!
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February 2022 by James Archibald
staff was rude and incredibly unhelpful. They basically told me that I'm to poor to buy a house in SF in less words. Highly don't recommend. I've heard other people having a better experience but they don't want to help single people without kids. I'd give 0 stats if I could.
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November 2021 by Annie J.
While applying for a loft in Downtown Albuquerque, it turned out that I had to get a non-conventional loan because the condo community didn't have the right ratio of owner-occupied to renter condos. Otherwise, this is a great community. The one lending bank that I know of locally that does these kinds of loans is Homewise. I can't say enough good things about the people at Homewise, both at the Albuquerque office and at the Santa Fe office. At every step of the way, they were kind, efficient, and got things done without any errors. It's been decades since I've purchased a new home and things are much different than they were back then. One of the requirements with Homewise is that you must take their home-buying process classes. Because of covid, they also have these online. I learned so much about the entire process, new rules and old ones I had forgotten. I couldn't be more grateful to Homewise. They are awesome!
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November 2021 by Sue B
For 2 weeks I have been receiving very private documentation for a pending house purchase. I have emailed and called letting them know they were sending these private documents to the wrong email address, yet I continued getting them anyway.My suggestion to anyone who is doing business with them, or even thinking about doing business with them, is to stop immediately and find another broker.Your information is NOT SECURE.
