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December 2023 by Kimberly V.
I am pretty frustrated that they do not answer or respond to messages. What's the point of voicemail or messages when they don't reply.
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March 2023 by Jack Boyd
They did horrible work
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April 2022 by C B.
This is a WONDERFUL family-run business. Mark and his expert upholsterers do fantastic work at a reasonable price--superior craftsmanship. They recovered 8 dining room chairs for us and now these chairs will last us the rest of our lives. Why buy a new piece of expensive junk made overseas when you can support a local business and improve what you already have? And support local craftsmanship that is increasingly hard to find? This company is a gift to Santa Fe and everyone should use them.
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January 2022 by Mandy D.
I had thought I could recover some seat cushions on my own, but it turned out to be a bigger job than I could manage. The folks at Jake's took over and did a beautiful job, quickly and at a reasonable price.
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August 2021 by Jana D.
Jakes did a chair I bought at consignment. They did a very professional job and it looks beautiful!
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May 2021 by B MC
Terrible service. Terrible Follow Up to Quote. Non Responsive. Business could have been professional after many attempts to reply to my messages. Interior Designer here.
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October 2020 by Dawn Bunetta
Very professional family owned and operated business. Great fabric sample selection. Advice if you need it ! Good turn around.Made seat cushions for my banko.Love them . I wish I could post a photo here.
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September 2020 by kyle preisen
Pam and Jake do great work! Always friendly and helpful
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July 2019 by Ana Maria R.
Needed an upholstery shop to re-do a small bench and make a pillow, saw Jake's Upholstery across the street from Owl's and thought I would take a chance. Another upholstery shop (who will remain nameless) tried to up-change me over $100 more for the same job and told me it would take 2 months to complete. That's the thing in Santa Fe, some stores try to hustle you but not Jake's Upholstery. Not only do they do wonderful work, they did so in just a few days (dropped items off on a Monday and got it back Friday). When you find a business that offers a quality service for a fair price it restores your faith in people. Will be back. Thanks!
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February 2018 by Cathie H.
The owners are lovely people. However, the upholster of my couch was poorly done....primarily the piping all of which is puckered. I furnished Harmony Art's organic fabric so now I feel "what a waste."
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June 2017 by larry hulsey
I used them for my custom work for my business for years. I was never disappointed with their work. First class all the way.
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December 2016 by Janna Groseclose
Nice people and they always do a good job!
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February 2016 by Mary Lewis Grow
I concur with all the superlatives written about Jake's. When my husband and I came to Santa Fe, we bought many things on consignment. Anything we had upholstered at Jake's returned to us looking like new. They do a wonderful job and they're really nice people who are great to deal with.
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December 2015 by kitty moss
I had a wonderful experience at Jake's Upholstery. The work was outstanding and the owner's are lovely, helpful people. Everything happened just as promised and I enjoy looking at my beautifully upholstered furniture every day.
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October 2015 by Kathryn Brady
In a town filled with artisans there is no finer example of craftsmanship and customer service than the team at Jake's Upholstery. Detailed, excellent work by a friendly, highly experienced staff. They took a junked-out "Duncan Phyfe Style" rip-off sofa we got for $75 and turned it into a down-enveloped, SUPER comfy jewel that looks like a million bucks. "Five stars" from start to finish. A special shout-out to Pam. Her helpfulness and mastery helped guide us to a spectacularly satisfying transformation within our budget!
