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March 2024 by Dakota Beavers
Wonderful lady named Serena changed a watch battery for me. Great service. Give her a raise!
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March 2024 by Cesar Garcia
Kind and helpful staff
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March 2024 by Rachel Miller
Serena was EXCELLENT in helping me out with my needs! Patient, professional and thorough. She has earned my business back as a repeat customer.
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February 2024 by James Stamps
Lady helping last night was great
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January 2024 by M R
Staff look at you like you can't afford anything and refuse to ask if you need help. Wanted to buy two gold diamond blaclets as a mother daughter gift. I'll take my business elsewhere, sad that I already own several pieces from Kay Jewlers.
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December 2023 by Josh perez
I’m done coming to this stupid place I wanted to replace a battery on my catch but once they say my watch they instantly said no they just looked at it and said no only go here if you are going to spend more than 1k since they only care about making money and not making people happy which I could give this dump a 0 starts smh
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December 2023 by Michael Marquez
Horrible and rude service! Find a better Jeweler because this staff only cares about making a sale and does not care about existing customers. Manager lies and makes false promises. I will be canceling my credit card and moving on to someone who values me. I dropped off my wife's ring in October and as of 12/12 I still haven't received it back. We got the run around and down right lied too.
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December 2023 by devon reynolds
Serena is the best! I love to stop by whenever I’m in town, and Serena is always so kind and helpful!
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May 2023 by Dan England
Absolutely superior customer service! Nothing like it in Santa Fe. Janessa and Isaiah possess extraordinary personalities and customer skills. A great jewelry store!
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March 2023 by Shailyn Lucero
James usually does the inspection/cleaning on my ring. Always fast and polite, makes it as drama free as it gets. I'll most likely never buy jewelry from anywhere else.
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January 2023 by jaima chevalier
Store Manager Selena "rocks" and gives her undivided attention to each customer. Great knowledge of her product line.
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December 2022 by Yvette Lucero
James who works at Kay's in santa fe is the best !! Not sure why he did not become the new store manager. He definitely has the knowledge of your jewelry pieces and how to find items your looking for in your system .He helped Me again tonight on a few things I needed help with and has great customer service skills and again knows what's he is doing he has helped my husband Jacob Gurule on many pieces he has purchased me and we absolutely enjoy dealing with James . My sister also purchases jewelry I always tell her ask for James .Shr also agrees he is very professional and knowledgeable. My so in law has a Kay's account and I tell him to go to James !! Hope to see him at a store manager position soon as he would do a great job. He always does with our purchases or inspections or finding a piece were looking for ...THANK YOU JAMES. You rock!!! Looking at past reviews my sister Antoinette did a reviews on James a year ago and is still very happy with James service
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December 2022 by Harvey Arellano
I had the best time shopping and ended up buying just cause how great the salesman Isiah Lopez was professional in every way answered every? I had with no hasitaion and that tells me his honest and was out for my best interest..thanks a lot Kay's won my service for having great professional sales man.nk pressure to buy just respect and out too help..happy holidays Isiah and keep up ur your great service,great job and my girl loves what I was helped with..thanks!
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December 2022 by Jacob Gurule
Victor and the whole team at Kay's in Santa Fe are always great to work with always friendly and extremely helpful and courteous
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October 2022 by Camilo Sandoval
I had just got off work from a long day and needed a ring resized. I purchased the ring at a different Kay in Denver.The sales lady seemed to imply I couldn’t afford a real ring, she asked me where I purchased the box.She then pulled out a kit and insisted the diamond was fake and that I should take it back to wherever I got it from for resizing.Upset that the ring I purchased might not be real I went to a different jeweler who told me the ring is in fact real.This type of dishonesty and discrimination is something I have faced far too often.