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October 2023 by Cisco Romero
Great selection. Awesome service. Friendly atmosphere. Thank you Aaron and Jan for your help with our custom hats. We are getting a lot compliments :)
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July 2023 by Melissa Romero
Very clean friendly place to purchase Caps l.Always open when I want to go by. they're very professional and they go above and beyond to help you get that hat and with the embroideries on the hats, Aaron is a good guy very helpful. Thanks never had problems with this store. Good job ? guys I will be back
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March 2023 by jessica barela
Jerome and the store manager were very nice and made my shopping experience an awesome one.
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December 2022 by C Castillo
The store is NEVER open when they say they are. We always call before we go down there and when we get there.. Closed. And when have that “be back soon” sign up, they never say when. ***Owner, manager and employees, it’d be very helpful if hours were consistent or put up to help us customers out.***
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December 2022 by Ana Hernandez
This place is always closed even during normal business hours of the mall. Sometimes we even see the employees eating food and hanging out in the food court while the store is closed. No one ever answers the phone. My husband tried to get a hoodie embroidered and he never received it, its been over 3 weeks now, but we can't find anyone to ask about it or get a refund because the store is always closed and doesn't answer the phone...seems like a scam.
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December 2022 by C C
The store is NEVER open when they say they are. We always call before we go down there and when we get there.. Closed. And when have that “be back soon” sign up, they never say when.***Owner, manager and employees, it’d be very helpful if hours were consistent or put up to help us customers out.***
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October 2022 by Antero González
Went on Saturday Store closed between 3, 430 Mall super busy and I was told Sorry \"BRO\" WERE STILL ON LUNCH !! LOCK STORE and went to get His order from fusion Tacos !! Wow SORRY BRO !! WHAT A CUSTUMER SERVICE!! EXCHANGING MY HAT AND NEVER BUYING THERE AGAIN!!
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September 2022 by Kevin Silva
Darrell is a outstanding manager and he treats us customers great. I recommend lids to anyone that needs embroidery work done
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April 2022 by Lori Salazar
I went in to buy a hat for my husband and the two employees working gabby and Daryl were very professional and made my shopping trip well worth it.
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March 2022 by Mindy Harnum
I’ve gone to this Lids many times and it’s honestly not the closest one to me. I’ve dealt with Gabby and Daryl (I hope that’s the spelling) and they always seem to go above and beyond. I have a hyper active kiddo that likes to touch things but he is usually always entertained or engaged by one or the other. My 17 yr old baseball player is very picky and specific about his hats and they always get it perfect for him. They make it easy, that’s for sure. Super helpful, kind and ALWAYS have great ideas for my sons hats. You are VERY appreciated!
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March 2022 by Rocio Carrasco
My kids and I were there embroidering their hats and a lady was being a KAREN being rude to the young lady who I believe her name was Gabby. We decided to walk away because she wasn't treating the employees nicely.
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March 2022 by Elizabeth Ortega
Thank you Gabby for being so patient. Gabby was able to help me choose the perfect gift for my Hubby. You are Awesome!!
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March 2022 by daniela belmontes
My son loves coming to Lids, thank you Gabby for always being friendly and patient with us.
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March 2022 by Blanca Soltero
Thank you!Gabby for taking your time and helping us with what we needed!!
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December 2021 by Zay Lopez
Gabriella dike chick that works here was having a bad day and took her anger out on everybody walking around in pajamas mad because she had to work making d*** comments under her breath and explained her life story to some innocent kids that were asking for her to do her job I know she lost five good paying customers just for her attitude not including me walking out… called corporate hopefully she gets her life together and re thinks her decisions on her customer service job. Lady was miserable.
