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December 2022 by David Greene
We purchased a large set of Pop stoneware at the Santa Fe Plaza location. After light use it's clear the Pop stoneware finish is bad and the plates will not hold up to use. After spending over $600 on 8 full place settings, a serving tray and fruit bowl we noticed the plates began to take on stains. Not just silverware stains, turmeric, dirt and food stains just clung to the finish. At first we rotated the settings but eventually they degraded too far and we boxed them up. After a trip back to SF in March we were told by the manager to bring them in for a full replacement. It took a few months but I was able to drive the full set down from Chicago for Thanksgiving. Only this time they wouldn't offer any replacement or remedy to the ugly look of the stoneware. Alicia, the store manager's response was that "her set looks like this too". Gross!!! who wants to eat food off of stained plates? They took two full days to get back to me and eventually I left the box of plates with them because I didn't want disgusting stained stoneware. This was a total waste of money and Nambe clearly has no integrity. Spend your money elsewhere. I only wish we had better pictures. We plan to leave reviews wherever the plates are sold to prevent other buyers from experiencing the same low grade product.
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November 2022 by D G.
We purchased a large set of Pop stoneware at the Santa Fe Plaza location. After light use it's clear the Pop stoneware finish is bad and the plates will not hold up to use. After spending over $600 on 8 full place settings, a serving tray and fruit bowl we noticed the plates began to take on stains. Not just silverware stains, turmeric, dirt and food stains just clung to the finish. At first we rotated the settings but eventually they degraded too far and we boxed them up. After a trip back to SF in March we were told by the manager to bring them in for a full replacement. It took a few months but I was able to drive the full set down from Chicago for Thanksgiving. Only this time they wouldn't offer any replacement or remedy to the ugly look of the stoneware. Alicia, the store manager's response was that "her set looks like this too". Gross!!! who wants to eat food off of stained plates? They took two full days to get back to me and eventually I left the box of plates with them because I didn't want disgusting stained stoneware. This was a total waste of money and Nambe clearly has no integrity. Spend your money elsewhere. I only wish we had better pictures. We plan to leave reviews wherever the plates are sold to prevent other buyers from experiencing the same low grade product.
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November 2022 by Carl J.
This is a review for Nambé Customer Service, which of course is part of Nambé Off The Historic Plaza. Wifey had purchased a beautiful stainless steel kettle, the Boon model, in January 2022. Well lo and behold, the La Cornue stove, with its intense Frenchie flame, literally melted the lid handle a few months later. We lived with it for a while, but it was a bit wonky to use, since the handle had melted in a "tilted shape" and the lid was awkward. In November, wifey sent a photo to Nambé Customer Service, inquiring if the lid could be replaced. Guess what - they replaced the entire kettle! Shoutout to Vicki who took care of it immediately, and within 4 days, we had a new beautiful Boon kettle on our stove again. Yay and thank you Nambé!
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August 2022 by Melanie Dressman
The CookServ pieces are the best. They cook well and look beautiful on the table. I have purchased every piece in the set.
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July 2021 by Ron Stout
Truly unique items. The things on sale are a good deal. The staff is very nice. A must stop in Santa Fe.
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October 2019 by LeeAnn L.
LOVE LOVE LOVE this store! Shop here regularly for unique home decor items. Always a go to for birthday, holiday and wedding gifts.
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September 2019 by Mixhelle Barber
Amazing selection! Went to both stores in Santa Fe area the staff was so friendly at the Plaza shop and they had so much more to choose from.
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September 2019 by Daisy Messenger
Lots of reasonably priced stuff that seemed high quality. I bought bowls and cant wait to use them.
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May 2019 by Yarcy S.
I expected this store to be off the chart expensive as it's downtown Santa Fe but was pleasantly surprised by reasonable prices, great sales, and top quality everything for dining and kitchen . The man whom I spoke with was so helpful And courteous. This is my new favorite cooking store !
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December 2018 by Beverly J.
I love this store, I visit whenever I am in Santa Fe. I just placed an order over the phone and it is so much a better deal than online. Dominique was awesome she was able to provide great information and make suggestions as well. I need some of this for this coming weekend and she made sure she would get it out today. Great place to shop in person or on the phone!
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August 2018 by Drue M.
We came. We saw. We bought. A lot! I was looking for a specific item, and hoping it might be on sale. My husband, who has never been that in love with Nambe, at least not as much as I am, went NUTS in this shop! I got my teapot and we purchased many Christmas gifts for friends and family. Very helpful knowledgeable staff answered all our questions. LOVE IT! It's fortunate I don't live anywhere near here, or I'd be broke and everyone I know would have pieces from me! You can always find something in This place for yourself or for a nice gift.
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April 2018 by Skyler S.
This store was my favorite location to shop at but not anymore Scott the new store manager and Tracy his boss are not good with customer service. They seemed to not be listening instead just trying to make a hard sell. Oh well I'll find another place to find gifts.
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February 2018 by Tara Amos
Good selection and prices for nambe
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April 2017 by Ryon Beck
Such awesome stuff, a New Mexico tradition
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March 2017 by dennis foltz
very good selection of Nambe ware. Normally have a sale or two going on as well. very friendly and helpful staff. a regular stop on our visits to Santa Fe.
