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January 2024 by Yves M.
Lovely and friendly, large selection of nice merchandise and a little on the pricey but I believe adequate for the quality
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September 2023 by Lauren P
They have some really soft blankets! High quality products
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July 2023 by Patty B
Needed a good sun hat while walking around Santa Fe & saw all the hats in the window. They had just what I was looking for, a packable, one size fits all hat with a chin strap. Great price. Excellent customer service. They had lots of gorgeous winter jacket’s however our visit was during the heat wave.Would highly recommend.
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July 2023 by Patty B.
Needed a good sun hat while walking around Santa Fe & saw all the hats in the window. They had just what I was looking for, a packable, one size fits all hat with a chin strap. Great price. Excellent customer service. They had lots of gorgeous winter jacket's however our visit was during the heat wave. Would highly recommend.
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June 2023 by Joshua Lewis
As a bigger man, sometimes it can be intimidating going into stores like this. Several times when I go into similar stores I'm not even acknowledge by the workers. I know much of the items won't fit me. I'm over 6ft and over 330lbs. I went in there wearing just cheap flip flops and shorts and a t-shirt. I honestly didn't look like I could afford to buy anything, not that it waa over priced but I was just really dressed down. I didn't go in there for anything other than a hat and wow the service was amazing. The sweet ladies at the counter greeted me quickly and helped me find the type of hat I was looking for and even found one that fit my big head. She even polished and conditioned it for me without even asking for it. I highly recommend this place to anyone especially if you're looking for good customer service and quality leather at great prices.
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June 2023 by nicolem1225
I visited this store in January, the sales person spent a lot of time with me showing me multiple coats. I finally decided on a long one and a short one. The long coat had a smudge on it and a loose button, the sales person fixed it up for me the same day. Great service, great products. I've since been in a couple more times for gloves, scarves, and a wallet. Plan on stopping by every time I'm in town visiting my family. You really can't beat the quality of their items.
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June 2023 by Emma O.
Don't waste your money here. Came in to shop for a new belt, hat, and jacket since the ones I bought from this store a couple years ago wore out and/or tore. The man at the register wouldn't stop staring at my mother and I while we shopped. The woman at the counter with blonde hair was too busy staring and socializing at the register to offer ANY assistance. As we were walking out due to unprofessional behavior from the workers, the man and woman decided to mutter to each other and then stare the whole time and laugh. So glad I didn't end up wasting more of my money in this store. Absolutely despicable behavior from "professionals". Do better.
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May 2023 by Emma Ortiz
Don’t waste your money here. Came in to shop for a new belt, hat, and jacket since the ones I bought from this store a couple years ago wore out and/or tore. The man at the register wouldn’t stop staring at my mother and I while we shopped. The woman at the counter with blonde hair was too busy staring and socializing at the register to offer ANY assistance. As we were walking out due to unprofessional behavior from the workers, the man and woman decided to mutter to each other and then stare the whole time and laugh. So glad I didn’t end up wasting more of my money in this store. Absolutely despicable behavior from “professionals”. Do better.
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February 2023 by jaima chevalier
Sweet staff and great selection. One of the few retail locations on the Plaza that is open late.
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February 2023 by Kassandra Hart
Most friendly staff I have encountered in a long time. Came in just before close and they couldn’t be anymore accommodating. Our sales lady Janice was the sweetest!
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February 2023 by Jayne Latz
Incredible company. Incredible customer service. Overland Sheepskin Company offers true quality and service. I would shop there again and again!
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January 2023 by H Amin
Excellent product, sad to say worse culture when it comes serving customers, love the brand and disgusted by how poor the customer service is. I visited their store in Santa Fe NM, loved a Jacket, but did not buy because the sale associate was extremely rude and racist, yes racist and obvious about it. When i came back to my home State, Virginia I looked them up online and decided to purchase the Jacket and tried to reach out to their customer service hotline. To my surprise the same exact culture, I presume this company is rude to the core of its existence because they think they have a product you can't find else where.
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January 2023 by Lily Wu
In love with my new bomber jacket - no idea it was a local small company. Sales associates super friendly and helpful, not pushy. They ship free anywhere to the US if you purchase but unfortunately i was flying back to Hong Kong. Can’t wait to wear it there in the winter months.
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July 2022 by M
I work in professional retail so I was blown away with how unwelcome I felt as I approached the desk at Overland. No one was on the floor or greeting anyone at the door. Two women assisted me together and acted like what I was looking for was a chore on their part. The experience was beyond egregious, and I ended up walking out with chills going down my spine because they were just so unpleasant.
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April 2022 by Nicole E.
Lots of sheep skin and wool coats, hats, rugs, pillows and etc. They even gave these black mink vests as well as rabbit vests too. I wasn't able to find anything but an alpaca scarf, but it looked more manly than I wanted. A lot of nice apparel items.
