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October 2023 by Alex Z
Friendly staff, nice variety of plants when in season.
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August 2023 by Koby 2.0
Love a garden store like Paynes nursery. Im always taken care of at Paynes. Large selection of plants.
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June 2023 by Michael Bergman
We had one of the strangest, most peculiar experiences at this store today.We came in looking for some hardy plants for a zeroscape project we're doing in Colorado.The first two people we talked to were completely unhelpful, and unable to answer any of our questions.Others just ignored us as we wandered around.Another person tried to help us.In the first 60 seconds, she insulted us for being from Colorado, and then was also condescending about how we "don't understand how it works" when I asked about the zones the plants would grow in.But the most bizarre thing happened after that. She was trying to tell us where to find agave plants, since they didn't have any. I tried to get her to show me on my phone. She wouldn't even look at it, and dragged us inside to the counter to draw us a paper map. Again, I said "can't you just show me on my phone?" She absolutely refused to and kept working on her badly drawn map.We walked out and found two other nurseries that were far more helpful. If you want plants, go 5 minutes away to the Agua Fria nursery. They know what they're doing and actually have things in stock.
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May 2023 by Dianne Ryan
Friendly, helpful staff...severely lacking plants and products for this time of year... overheard more than one customer question whether the nursery is closing.
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May 2023 by Thomas Garcia
Newbie here. I planted some flowers and vegetables last year. Started late . Flowers came up, had a few vegetables. Started earlier this year. Went in and was checking to see what I needed to expand my planting. There were few customers, It was about 4:00. Couldn’t find anybody to ask questions. I saw a lady wearing a mask and what seemed like a cloth brace on her arm. I told her I had a few questions. Not friendly at all. I got 2 questions out and she walked away. Truly , I was bothering her. She appeared to be cleaning and picking up. Not concerned in the least with customer service. The register guy was friendly but I will not be back. I go to my local sales establishment for that one on one experience. It’s sad that businesses like that are losing ground to Amazon and Home Depot. At Home Depot you expect bad service and it’s great when you get someone that helps. With Amazon , you don’t have to put up with none of it. Locally, I expect better.
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May 2023 by Rose Bryan
We love our neighborhood nursery. J.J. is brilliant and happy to share his extensive plant knowledge. Every plants I've purchased here, whether indoor or outdoor, has thrived.
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May 2023 by Jeffrey Taylor
Fast friendly service.Great selection of products.
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February 2023 by Brad Lounsbury (New Mexico Santa)
I went to Payne's nursery last Saturday and had a great experience! Staff member, Chrissie, was a great help! She was very knowledgeable, professional, and exceedingly helpful. She took the time to clean the leaves of the beautiful limelight dracaena that I bought, then even helped me get my purchases to my car. I will definitely be a regular customer now. Thanks, Chrissie!
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February 2023 by Brad Lounsbury
I went to Payne's nursery last Saturday and had a great experience! Staff member, Chrissie, was a great help! She was very knowledgeable, professional, and exceedingly helpful. She took the time to clean the leaves of the beautiful limelight dracaena that I bought, then even helped me get my purchases to my car. I will definitely be a regular customer now. Thanks, Chrissie!
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October 2022 by Pamela Schmidt
Unfortunately, I was only looking for dirt. Payne's is a treat to shop at. Such a huge selection of plants. The staff is amazing. I will be back❣️
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August 2022 by Rhonan Peden
No stars. Simply for the fact that Payne’s nursery has refused to stop selling red-dyed premixed hummingbird feed (known to be very toxic to hummingbirds, though this is not a well known fact). Their reason given, “it sells so much”. Disgusting
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August 2022 by Virginia Romero
Late in season for me to still be browsing but it's still a nice walk-through.
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May 2022 by Polly Shattuck
I was told at the register there was a 4% charge to use my credit card. The woman behind me complained and they waived her change but not mine. This is b.s. I spent 163 dollars on plants and you want to charge me more. That's my last time shopping at Paynes.
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April 2022 by Geof Garvey
Staff could be more helpful, but they are knowledgeable .
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April 2022 by Matthew T.
Very very expensive. I just paid $20 for some superthrive. A small bottle that you can get anywhere else for 10 bucks.My fault, I Googled it while I was paying for it and I should have told him to void the sale but I didn't. I have bought plant food from them before and thought that it seemed expensive. I have ordered plants online that are just as healthy if not healthier than the ones that they have there and they're far less expensive.
