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December 2023 by Sam S.
As a local silversmith, I have done business with Santa Fe Jeweler's Supply for well over 25 years. My experience of SFJS has always been a customer service focused team of professional, knowledgable, patient and friendly staff members. They are committed to providing the very best (and ever expanding) selection of products, supplies and merchandise the local community of professional artisans depend on. This is not a corporate owned, "Big-Box" mega operation. This has always been a tight-knit, all in, FAMILY run business. Friendly faces who will take the time to make eye contact and say "Hello" as you enter, let you know to "please take a number" (if you look confused and have not already done so) and when they know you, greet you by name. How lucky are we, here in Santa Fe, to have such a high quality and convenient source for jewelry+ supplies where we can shop up close, hold it in your hand, in person and not limited to photos in an online/mail order catalog. I'm not knocking the online/mail order option but when you need to really look at something/assess it 'in real life/time', there is SFJS. More than a few of the staff are artists/craftspeople themselves; their insight/input on products, sharing of and exchange of direct information from a "Makers" perspective is an extra bonus. As a recent reviewer wrote, "I'd be lost without them". I couldn't agree more. Thanks and gratitude to each and everyone at SFJS.
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December 2023 by Wanda L.
I've been shopping at SFJS since they opened up shop. I'd be lost without them. The staff has always been accommodating, even under pressure from maybe someone calling in sick and they have to work harder to navigate through the day with a smile. I have utmost respect for the crew and owner who works hard to run a smooth business. A supply store offering beads is a plus in my book, one less place I have to go to. They are my life line as far as my profession goes. Waiting.... lots to look at, maybe even be inspired.
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December 2023 by Susan Swift
Really helpful and knowledgeable staff here. They seem to have everything a jeweler would need or a jewelry retailer for display. Lovely place, very well managed and harmonious.
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November 2023 by Dennis H.
For 20 years, I've done business with SFJS weekly and I simply couldn't operate without their assistance . They offer great prices and service. I'm not sure about the negative reviews below, but I've personally never received anything but kindness from the staff. They have a complete selection of findings, stones, tools, and metals and can supply my needs in high quantities. Yes, there can be a wait at times and you need to be patient, but nothing unreasonable. You can always shop the store while waiting and discover new items. My favorite partner in the business. Thank you.
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November 2023 by Rich_kids_of_yelp Z.
Odd shop IMO. Painfully slow service. Like I'm literally aging while I'm waiting. Bizarre layout of the store. I guess it works for some people but not me. Beads? Idk. I've never been to a jewelers shop that has beads. Call me judgey if you will but I feel that the shop is really geared towards amateurs. I've been to the shop a few times to pick up odds and ends with colleagues. I've always had mixed feelings about the store. But now, I am allll set. Originally I thought it was nice to be able to shop local. But no. I'll be ordering everything from Rio from now on.
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November 2023 by Beverly D.
SFJS seems to have a great supply of equipment, metals and cabs. Unfortunately the staff are so rude that I was unable to purchase more than a set of pliers. Each query was met with a deep sigh of exasperation by the person behind the counter. I'll stick with Thunderbird and Rio Grande!
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September 2023 by Angel G
I was treated like I was visiting the Big Island without the wonderful weather. Treated like a Howlee. Women were rude even the older white woman was acting haute. Jewelry overpriced. Was treated poorly and staff gave unintelligent responses when asked normal questions. When asked about the difference between gemstones they would say in a sassy way WE ARENT GEMOLOGISTS. When the difference was not too hard to figure out. Yet they put different gemstones together in the same place then gaslight the customer for asking what kind it is.. I guess finding good employees here in Santa Fe poses a challenge. If I wanted to be around angry unfriendly women I would recommend this place. Otherwise I'll stay away.
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May 2023 by Jeri Arviso
I rarely purchase my metals, tools and findings from anywhere else. I have been creating jewelry for 47+ years and I absolutely appreciate the folks at SFJS. Better than any buying from an online source!! I highly recommend this awesome business.
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May 2023 by Diane Johnson
I have shopped at Santa Fe Jewelry Supply for many years and I always expect their excellent customer service! But today they went over and above their excellent service by helping me with a problem no one else in the jewelry business has been able to help me with! Thank you!!!!
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May 2023 by Ketut Jepun
Service at Santa Fe Jewelry Supply has, unfortunately, gone downhill. Confused employees running in circles. I've been a long time customer & am now beginning to source my jewelry products elsewhere.
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May 2023 by Turquoise Dolezal
They have so many goodies and supplies. Love this place
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September 2022 by Jim Radcliffe
I am new to making jewelry and have recently decided to give it a try. I did a search on the Internet for jewelers supplies and SFJS was one businesses that caught my eye. So, while on a recent trip to Santa Fe I decided to stop by SFJS to purchase a few items and to ask some questions about the materials I wanted to buy. I must say I was amazed by the selection of tools and supplies that SFJS stocks. Just about everything you could want is in their store. I rate it outstanding!More importantly I wish to commend SFJS for how they handle customers. Their policy is that once they begin working with you, whether you are a new to jewelry making or a professional, they stay with you until your order is complete and you have been checked out. That is how it should be. A great way to handle customers.I am sure that my lack of knowledge was on display as I know very little about making jewelry but the staff of SFJS took their time with me and assured me that there was no such thing as a d*** question. All of my questions were answered and I felt like the staff really cared that I received the information that would get me started on this new creative journey.In any business it is the staff that makes it shine and at SFJS the staff is "Golden" in my opinion. Thanks for treating me with respect and making me feel comfortable in your store.I live in Dallas, Texas and there is no jewelry supply store that comes close to what SFJS offers in the way of supplies and customer service. I highly recommend them.
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September 2022 by Thomas Lane
Good products. Very kind and welcoming.
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April 2022 by Brent F
5 employees walking around, only one waiting on a customer. Long line of customers. So what. Repeat of the last time I tried to shop here. When I order from RioGrande in ABQ I get it next day. At a lower price. Faster than waiting for a clerk to do you a big favor by waiting on a you. Highly recommend this place if you enjoy being ignored and having you time wasted. Never again.
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March 2022 by lvgaj
Best jeweler supply in the state. Super fast shipping and real people who actually want to help artist. Best turquoise selection around.
