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March 2024 by Christopher Arrott
What a dump. They never answer their phone. They forgot to bag my OJ. Cashier was very rude and could care less that I purchased $300.00 of food.
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March 2024 by Shelle Timmer
Very busy , little disorienting, but got most of what was on our list. Need more Cashiers, 2 was not enough for the time of day.
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March 2024 by Rose Rickhoff
Steve is great as a pharmacist, but they the lady with the eyebrows has been pretty awkward/rude every time I've interacted with her. Gonna switch pharmacies because I don't want to deal with that when I'm sick...
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March 2024 by Gerard Sullivan
Very clean store with great selection. Good gluten free options, good prices on everything. Newly refurbished inside and out as of mid '23. In house Starbucks cafe available.
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March 2024 by Burke & Gloria Gravel
Who ever the guy was working at the self check out at Smiths on Pacheco today around 4pm 02/22/2024, was absolutely rude as F! I guess the machine thought I was stealing every time I put a bag to obviously fill with my groceries. The made it seem like I was stealing even though I explained it's the bag look at the camera. He said if I don't like how sensitive the machine is then I should go some where else. Really? That's customer service? I've worked in the did industry! That man should be fired. He was also rude to a poor old man just trying to buy like 4 things. I tried to call the store because I could not be there anymore but of course no answer. I was on the phone for 40 minutes, no one answered it.Pityfull. im going to shop at Albertsons from now on.
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February 2024 by Brian Dorais
Self check out is always helpful. So are the cashier's
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February 2024 by Ken Baros
Management needs to give the lady at the self checkout some customer service training, badly! She treated me and my wife like we were thieves because the stupid register kept needing her approval. Every time it needed her approval she would watch the full video of us scanning our items to make sure we were actually ringing up our items. I told her straight out we weren't thieves so she could stop acting like we were.
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February 2024 by Anita Vargas
I use self check out to help save time . Manager at this location is very very rude complains about how you scan your stuff and says I can’t pay cause it’s not done to her liking . DONT SHOP HERE unless you like to be misjudged or stereotyped here
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February 2024 by Meghan Allen
Friendly staff and well stocked
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February 2024 by blanca ortiz
Variety of Asian goods is a plus. You're out of stock of Lactaid milk.Sept2023You have Lactaid and a lot more variety, thanks!Nov2023The upgrade is niceJan2024Wonderful grocery shopping
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January 2024 by PeterPeadar O'Connor
Standard Smith’s. Clean. Stocked. Has most stuff you need.
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January 2024 by Manuel Benavidez
I always enjoy shopping at Smith's. Staff is always friendly and helpful.
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January 2024 by Paul Lefevre
Lady at the self checkout (12/17/23 11:30am) accused us of trying to steal because she didn't see that both six packs were rung up, then she wanted my son to show ID before I could buy my beer, obviously he is underage. Only the person buying alcohol is required to show ID but this lady didn't care. So rude to us and all around bad at her job. Left the store furious at how she treated us, long time customers.
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December 2023 by Doug Hutchison
This has to be the weirdest Smith's I've ever been in. Everything is in weird places in this store.
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December 2023 by The1Ang
0 stars! It's my son's 5th birthday today. I ordered a birthday cake for my son online. Order was confirmed through email. Cake was not made! No one will answer phone no matter when you call. Very bad business. Now, I will make him a cake. A very rough inconvenience on such a special day. This goes beyond today, their customer service is the worst. They have been on a decline since even before covid. I've already made a formal complaint and I won't stop following up until something is done. Come to find out they don't even have a manager on site half the time.
