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October 2023 by Bonnie Y.
They have helped me through the years with my pets and their dietary needs. If your pet has food allergies and sensitivities this is the place to go.
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October 2023 by KC Candi
Mainly, as soon as you walk in you are given customer service and not ignored like they are doing you a favor like the place I was going to does. They acknowledge you!They have some of the same products I was buying elsewhere at a reasonable price.Staff is knowledgeable of their products and offer lotsa HELPFUL suggestions. ??
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September 2023 by Mindy Meiering
We stop in to this wonderful pet shop every time we are in Santa Fe! Super friendly, knowledgeable staff and a great selection of food and treats. Highly recommend The Critters & Me!
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August 2023 by Liz Cervio
This is one of the best local pet supply stores I've come across. They're a bit more expensive than the big boxers, but they have a fantastic selection of innovative products for your critters. My fave is the do-it-yourself dog wash. My dogs may not agree with me on this.
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August 2023 by Jack O.
STAY AWAY! I give them two starts for the quality of their food selection. I give them one star for their employee demeanor, service professionalism, and overall attitude. They acted like young stoners who didn't give a crap about anything, don't make eye contact, mumble their words, and have no clue about any type of customer service appropriate behavior. I give them zero stars for the disgustingly FILTHY dog wash station. I was one of the two first washes of the day. The other couple was complaining as well. The tubs were evidently not cleaned or sanitized form the night before. The couple said they pulled tons of hair out of the tub before they used it. There was hair all over the place. When I stupidly tried to dry my dog it flew around like a snow storm. I started sneezing and coughing. I gave up and took my dog home wet, rewashed, and dried him at home. I wouldn't even put him on the floor it was so covered with hair. Additionally, their towels were more like shredded, threadbare, hard rags that were used to clean floors. What is most frightening is that their "dryer" was portable like a shop vac, but the plug was sitting on the floor just a foot away from the wash station with no GFI on the outlet. That's a electric shock or fire waiting to happen. When I told the front desk, they didn't care at all and charged me full price for 5 minutes and a wet dog in my arms. An apology, compassion, clean towel, or attempt to clean the area would have been nice, at the minimum.
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August 2023 by Audrey Abeyta
The quality of food and other products are HIGH. The customer service is amazing, they are always welcoming, helpful, and pleasant. I love this place.
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June 2023 by Kindall Crawford
Love this place for getting wet food and treats for my two senior babies! The employees aren’t always the most helpful but when you catch them on a good day, they are awesome. Support local when you can!
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May 2023 by Christina Hicks
I love using their DIY dog wash stations - they’re stocked with everything you need! Their staff are super friendly and offer treats to the dogs. Wide selection of natural and specialty products as well.
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May 2023 by Candace Glenn Bradford
Great place for pet food, self serve baths, assortment of toys and essentials. Friendly animal loving staff. Keep up the good work!
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May 2023 by Robin Hamerdinger
Came in for the self serve dog wash. Very nice, everything you need including a towel.
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March 2023 by Colleen Bynon
Love to take the dogs and wash them at critters and me! It's so easy
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February 2023 by Debbie W.
A great staff and a wide selection and variety of products including homeopathic remedies for pets. I always see something new everytime I look around. Also very knowledgeable. Highly recommend! And they support local.
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February 2023 by RG
Santa Fe's finest pet food store with knowledgeable staff. My favorite besides Tulliver's Pet Food Emporium!
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January 2023 by Rachel Doyle
Such a cute store. Thank you for making Bella's and my first time so great!!! The staff are awesome
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January 2023 by Kristin W.
My fussy dog loves their food recommendations. She's 9 and this is the first kibble she's devoured each time I put it down. Thanks staff. They nailed it.
