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October 2023 by Little A.
High Priced. Used to be a neighborhood shop for locals, with really good sweaters, and the constant $1 rack. Now, it's competing with retail priced shops. Management seems to use it's Volunteers, only to underpay staff. The smaller shop had lower rent and well priced for humans. Now it's larger, and meant to be 'fashionable' with really the same stuff as both of the Cat Dragged In or our Habit for Humanity. The kitchen goods are always worn out, and better buys for china, cooking gear at Kichenality on Siler Road. Ever since this new management came in a few years ago, if we befriend the volunteers or we've known them for a lifetime, she comes out and polices our conversations. Community has never rung a bell for this manager, and doesn't understand 'exchange' is not only dollar value but sharing some local information. Needs to remember it's PMS - that's a hospice donation center from the medical and for the patients in our our our city.
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September 2023 by Noah S.
The prices are just too high. I've donated there and then have seen the goods I've donated marked so much higher than I bought them for originally. It seems the manager doesn't understand she's in Santa Fe NM and not in some more expensive location. There is also a convoluted sale system that is very confusing and unnecessarily complicated. I liked so much better before when the sales made sense and things were more reasonably priced. I think I speak for many, many people in town.
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July 2023 by stephen parise
This place has great stuff and the proceeds go to a great cause as well!
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February 2023 by Jan J.
PMS has nice things. The prices are very high, almost retail, and in some cases, higher! This store is worth a stop if you enjoy second hand stores, but don't expect to find thrift store prices.
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April 2022 by Estrella P.
I'm a local to Santa Fe, and while I've honestly never had good luck at the this thrift store, I stopped in today on a spur of the moment decision to look and see what earrings they might have. I'm going to a concert tomorrow and I was hoping to find some kitchy southwest earrings to wear.Now, something very important to know is that I'm in my twenties, my bangs are currently blue, and I have plenty of visible tattoos. I was also wearing a crop top today since it was hot. And as soon as walked into the store and started to browse (they recently moved locations and I wasn't sure where they kept their earrings anymore), the two older women behind the counter started loudly telling the customer there about how much they hate shoplifters. The customer was surprised after the women asserted that they had people steal from them often, to which the women replied "oh we never SEE them stealing we just KNOW they have".And honestly I didn't think anything of it as I browsed the earrings, but none of the other employees offered to take anything out of the case for me even though there were plenty of people working and I was very clearly looking at things in the case. The women behind the counter just going on about how often people stole from them and finally I had shopped the things I wanted to look for so I left. But as I got to my car, which was parked right in front, I turned to get in and saw that one of the employees had followed me out of the shop and stood there to wave in a very condescending way before going back inside.They legitimately thought that I had shoplifted something because I had bought anything, and I'm positive that my appearance added to their assumption that I was a "bad" person. I honestly should have gone back in and offered to go through my purse in front of all of them just to show then that they were being extremely rude.Not offering me service is one thing, but making the assumption that your customers are shoplifting just because "you can tell" is another. I'm absolutely never going back.
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December 2021 by McCreery J.
I was just in to the PMS Thrift store and got a really good deal on some bowls and sheets. They were very nice and I will go back again.
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October 2021 by Michael W.
Ridiculous prices. Rude employees. How does this stay in business. $10 for shirts???? Is this a thrift store or???
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August 2021 by Sterling S.
As seen in other comments... the ladies who work there make you feel unwelcome and hover over your every move like hall monitors. Even though it isn't stated upon entry they demand you can't use your phone in the store. Myself and another patron got told off for not wearing masks (vax or not) and will interrupt your quiet conversation to tell you to go outside of you need to use the phone. All within the first few mins of being in the store. Yea... and the prices... $$$. No thank you.
