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August 2023 by alberta padilla
The sales clerk was so nice and helpful. She was dressed very nicely and her makeup was impeccable. Her look set a tone for the beauty of the store and its clothing and accessories.
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June 2023 by NIKKI ENCINIAS
Was there yesterday for the first time and the employees are so sweet, we shopped the clearance racks and saved over 200 dollars. Omg and the air conditioner in that store makes u want to shop. The rest of the mall was a hot box
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June 2023 by Tranette Turrietta
Love this store. Only the Santa Fe location, the Albuquerque one is awful. This location is clean, racks are set up nice and sizes are in correct places. Staff is friendly.
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February 2023 by Vix
Holly the a manager is a mess. Very unprofessional and rude. She has an attitude.
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August 2022 by Shannon Martinez
The most comfortable clothes you can find. My #1 store to shop at
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June 2022 by pookie gamer 505
This is my favorite store and I always spend a lot of cash here. My whole wardrobe is from the Torrid brand down to my underwear. Lol. But the past couple of times when I have had to deal with the manager of the Santa Fe store in the mall, she is very rude. Yesterday I went into the store and decided not to buy other items other than pick up my online order because the manager makes me feel uncomfortable when I’m there. We have had a couple of disagreements on a return and a refund before and I refuse to shop when she’s the only one running the store at the time. I enjoy all the other associates there! We always have a good time and laugh when I go by. Which is almost every week. They really should have customer service training for the manager. Or get a new manager.
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May 2022 by Aimee B.
Amazing staff! They are very helpful and friendly. The store is the most organized torrid I have been in.
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May 2022 by Maureen Tafoya
Because I always lose out on the coupons, cause of the way the it works. So I always lose out and that sucks.
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January 2022 by Angelica Trujillo
Friendly staff, nice selection of clothing for plus size
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November 2021 by indigostarchild01
Everything I own comes from this store or their online store, after finding Torrid I got rid of everything in my closet that wasn't from Torrid the quality of clothing is fantastic especially if you're tall and plus size which I am! If there's something that they don't have in your size in the store they will happily help you to order it online either to the store with free shipping or to your home and if you have a torrid credit card you get an extra 5 or 10% off I can't remember just for using your credit card you also earn Torrid cash to use twice a year when they have their big sales which is $25 off of every 50 you spend that usually saves me at least $250 every 6 months depending on how often I shop throughout the year which is quite often. Their staff is very kind and courteous especially Carlos he's wonderful and very knowledgeable about everything they offer in the store and all their sales and promotions.
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July 2021 by Brandi Garza
This place is the best for plus sized women!I wish they would get rid of the 00 and 01 sizes and focus more on an actual plus sized people.
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July 2021 by Karen Vigil
The staff is always nice and helpful and sélection is great.
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June 2021 by Sylvi Sterling
Wonderful. shop, fantastic selections and LGBTQ+ friendly. Beri helped us and she and Winter made sure we had a pleasant time. I bought a lovely pair of jeans and a sweet top to go with it AND THEY FIT! We are DEFINITELY going back! Try it out. You'll love it and you'll love the service!
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April 2021 by Marlene Segura
Love shopping here all the staff is very knowledgeable, helpful and very friendly.Kudos to Carlos he knows what he's doing. Very helpful in putting an outfit together ???
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April 2021 by Douglas Clan Six
Always love Torrid! Bari is always amazing to me and her customer service is more than 5 stars!
