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January 2024 by Lucia Ortiz
We have shopped at tractor supply in Albuquerque as well as many other in New Mexico but while in Santa Fe had to stop here for some feed. This place is so clean totally well stocked and great customer service. They lady outside doing cleaning I remember her name Olga greeted us at door as well as cashier guy. Don’t see this very much any more any it was very much appreciated. Good job Santa Fe tractor supply !
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January 2024 by Elena Sena
i am a regular at tractor supply co and have been going to this location for some time now and have met the store manager Phill a total of 2 times i was disappointed to her the way he speaks to and treats his employees as a store manager you should help you’re employees and encourage them to do better but instead this store manager hides in the back and disrespects his employees.
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December 2023 by Mathew Rivera
The young man named Brandon at the front desk had excellent salesman skills friendly and efficient
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December 2023 by Zack River
The Young man named, Brandon was calm and patient with my purchase
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November 2023 by Great Vibes
Great service is a plus to any store, but this location has phenomenal management! The store manager, Jeanine, not only helped my parents get everything situated with a very expensive online order that didn't work out accordingly, but she also gave us some fantastic suggestions on what else could work out even better! The employees have always been kind, friendly, and knowledgeable. And this time was no different. This kind of customer service is what keeps people coming back over and again! We give this location 5 stars and more, and want to thank Jeanine for making the customer the priority! Tractor Supply is extremely lucky to have her running the show! Thank you!!!
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November 2023 by Russell M.
Worse customer service over the phone. Called about a product online to verify it was actually at the store. When I spoke to the CSR, they asked for the sku from the website. After being on hold I was told that the product sku didn't match what I was looking for. Instead of actually going to look for the product after I gave her the name and description, just told me they didn't have it while not even knowing what it was. Just typical lazy New Mexico for you.
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October 2023 by Anna D.
This place has surprisingly good prices for most of their stock. I came here since a coworker recommended the 40lbs bag of pellet for cat litter for 6.99! Usually cat litter bags are 25-45 dollars and thus this is a good deal and something I'm looking forward to trying and hoping it works for my 3 cats. They has so much inventory and overall the place was clean and staff was friendly.
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September 2023 by Vanessa Montoya
Brandon was awesome, the best customer service ever! Thank you! :)
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September 2023 by Wendy Anderson
Always friendly and helpful. Understaffed like many retailers but very pleasant
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August 2023 by Rinku Sandhu
We were traveling from California to Santa Fe,Nm. I needed some tools for my Rv, someone recommended me to go to tractor supply Santa Fe, NM. I went there today 07/31/23 and the time was 8:40pm.. they had closed the front door and three employees “ two ladies and one male” were right in front of us at the cash register talking, but won’t pickup phone or look at us. There were four other customers beside me who left upset. This is not the way how you do business..if this was in California theses employees will get some heat for closing store early and ruining the company name. Either the company CEO need to change the time or let customers know they will close early even if the time day they closed at 9pm
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August 2023 by Antonette Gonzales
When they close 30 minutes early, now that makes the time on google misleading……
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July 2023 by Yvette Lucero
Was in the store tonight shopping Brandon helped me . He had great customer service skills and was knowledgeable on your products. Most the time anywhere you go now and days employees dont want to help or tell you they dont know so it was great to have someone happy to help and knew what he was doing and didnt waste my time . While i was shopping i noticed him helping several others before i asked him for help hope this young man is recognized by the company as good help is very rare now in days ...YOU ROCK BRANDON !!!....
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July 2023 by VICTOR ANDRADE
Terrible attention from a worker who claims to be the manager, her name is Lea, she is rude and offers terrible service. I felt offended by that woman. The store is great, but by that worker. Stupid the store has a bad image
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May 2023 by Haider Hamza
Please save your money and gas and go to a better place
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March 2023 by Jacob Steele
Visiting Santa Fe during an exceptionally cold spell, and our RV ran through both propane tanks on the weekend. Called ahead to this store to validate that they could REFILL my 30# tanks, and they said "yes. We refill, but the guy who does it leaves at 2." I told them we would be there before then.Arrived at 12:30, and was told by the cashiers that "the guy" had left at noon, and wasn't coming back. No one else in the store can refill propane tanks??? Even though there's a very prominent banner outside that's advertising "we refill propane!"I'd completely understand if I'd just showed up, no call. But I'd called ahead and was assured they could fill tanks before 2PM. Arrived well before then. Definitely not impressed. Glad I don't have to visit this location regularly.
