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August 2025 by jana cordova
The staff were very friendly and helpful to me. I would choose to come to this location over and over again.
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August 2025 by Dan M
Best ups store location by far! Great service received! Thank you, Anthony, the manager, and Natasha! Thank you both for the great service 😊
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August 2025 by Emily Reed
I hate writing bad reviews, as I’ve been going to this store for my business shipments for a few years now, but the service in the last few months has really dropped off. I’m not sure if they’re under new management but the store is utter chaos every time I go in—multiple computers are always down, packages scattered everywhere in the front room, and an employee is always having an issue getting the systems to work correctly. I’ve been worried about my packages actually getting out of the store, and my worst fear came true yesterday when they lost one of my most important packages to date. Now they won’t answer my phone calls. Unfortunately, I’ll be switching to FedEx from now on. Avoid this store at all costs!
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August 2025 by Richard Ortiz
What a great place to get printing and delivering from. I was able to get my printing done with courteous and professional individuals. Thanks for your assistance!
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August 2025 by gloria romero
I had a ton of returns to make and they could not have been more helpful!! Really appreciate their great customer service!
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August 2025 by Marie Alas
Amazing costumer service the staff member was very helpful and fast service!
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August 2025 by Patrick Pontee
They were very prompt and professional. In and out in no time. Also a very convenient place next door to Lowe . Highly recommend them.
Patrick
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August 2025 by chris G
Great customer service ! I would definitely go back . The long line was handled very quickly .
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August 2025 by Adria Winfield
I had to return a work computer via a corporate account (bit complicated). Ginger and Anthony were patient and helped me with the return.
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August 2025 by Kayla Lynn
They were super nice and helpful each time I've been inside!
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August 2025 by Terreva Scoggins
I have used UPS, SANTA Fe Zafarano STORE for six years. I have always been more than impressed with their Customer
Service Team. Kind & knowledgeable &
Accommodating. Anthony, the manager is super nice and helpful always!
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August 2025 by N
I have used this store to return amazon packages before, and the service was decent enough. However, i never ship things, so when i went in to ship a flashdrive that weighed only 1.2 ounces, they told me it would cost $16. And for that price, i brought it in already packed to go, and they told me it won't arrive for a week! I asked if there was a cheaper option to ship, and the guy said no. Later, i found out that i could have just put a couple stamps on it and shipped it for under $2. Too bad they're not honest.
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August 2025 by Robert Cornett
Excellent service had great help from Aaron will come again
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August 2025 by Sharon Howard
Went into UPS on Zafarano today and had trouble sending email with shipping label. Three employees tried helping, finally taking a picture of the label, emailing to store, printing and affirming for mailing. They were extremely helpful and kind. Then on leaving I found I had a flat tire so pulled into Sprouts parking lot. At that point, the UPS Manager, who was leaving for the day, recognized me as a customer and stopped and changed my tire. Bad day for me saved by a quartet of UPS employees. UPS should be proud.
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August 2025 by Isaiah Padilla-Rodriguez
The best UPS store in Santa Fe! Friendly and very helpful Vikyie and Aaron are amazing!