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October 2023 by Sttefany Verde
I'm grateful for the excellent care my cat Momo received. He's improving from his vomiting issues. I want to thank Dr. Suzy Jones and the whole team; they are all very kind and attentive. The bilingual receptionist lady made our visit very easy and comfortable for us as Spanish speakers. The food and medication have helped Momo, and your follow-up has been outstanding.Thank you for your great service.Sincerely,Sttefany (Momo’s mommy) ☺️ ?
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September 2023 by Emily Shinkle
I was charged over $500 for a checkup and rabies vaccine for my two cats. Our previous vet (we recently moved) charged $55 for the 3-year rabies vaccine. This place charged $180. Insane. I was really very happy with the visit until I saw the bill.
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August 2023 by S H.
Price gouging on their "care club" plan is absolutely unreasonable. The receptionist struggled with basic math and could not give me an accurate receipt for my payment. They only told me about preventative measures to take care of my dogs teeth after he had to have several of them removed. They wouldn't answer my emails in a timely manner and they never called me back when they said they would. I'm incredibly disappointed and downright disgusted. I'm out $4000 due to their negligence. They charged me an arm and a leg and tried to scam and upsell me at every turn.
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July 2023 by G M.
I was so looking forward to bringing my animals here because I have friends who are very happy with their pet care. However, after one visit, I would never return. The vet was so unpleasant and aggressive that my dog literally hid her head in my armpit to get away from the her. It's a franchise, so pretty corporate as well. I'm sure the care is fine but I would never go back.
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June 2023 by Reianna M.
The doctors and staff here are really patient and really kind. My dog had an unusual and extreme allergic reaction to a vaccine she was given, and the vets made sure to call with frequent check-ins and updates. There were a few follow-up visits that I wasn't charged for, which was thoughtful and a relief. One of the vets even reached out to the pharmaceutical company that made the vaccine and was able to get part of my $5k+ in vet bills reimbursed, which was unexpected and so, so helpful considering my otherwise healthy dog had such an adverse, terrifying reaction. I'm still waiting on the company, Zoetis, to get back to me about covering the rest of my dog's hospitalization and medication bills, but VCA has done all they can during the process and has been extremely thoughtful and engaged during this emotional, distressing time.
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June 2023 by Jake
Disappointed by my experience here. I've spent thousands of dollars here on my dog. Yet to have my new cat spayed they expect me to wait 4 months? Ridiculous. Don't evem bother calling this place. They don't want your business.
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May 2023 by Lisa G.
I adopted a dog from a local rescue and they were contracted with this office for the post adoption veterinary care.We had such a great experience that we transitioned our cats over to this practice as well.Everyone in the office is very nice and very patient with my anxious dog. One of the vets has a specialty in senior animals, and my elderly cat received excellent care when she was struggling.I really like the MyVCA app. Once while traveling our cat had to see another vet, and I was able to access my pets bloodwork and vaccine records from the app which was really helpful for that emergency visit.Skilled, friendly people, they've been great to our pets.
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March 2023 by Donna S.
First of all, I'll say that the staff and doctors here are very kind, once you can get an appointment. It IS very hard to get a vet appointment anywhere in Santa Fe fe because there are so few of them.I will DEFINITELY trust them for larger, more serious or new issues in the future.... Hence the 4 stars... today would have been 2 stars (for friendliness of staff & location) NEWCOMER/ VISITOR TIP:If your dog comes to DRY Santa Fe and starts itching & snoring/sniffling (like you do because of the dry air), go to a local pet store for advice. Today was our second visit (first was last year) for this issue. Last year, we tried apoquel, with minimal success. Allergy meds only dry him out more....I called this year to see if they had any advice... figuring this is a common issue...I was told I needed to come see a vet for advice. $109 for the vet to say he didn't have anything to help. Headed now to pet store/herbalist to see what they can offer.
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March 2023 by Philip Derrick
Excellent service and staff. I just switched here from Smith’s, and I’m very happy with them.
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December 2022 by MJ Dickerson
I cannot speak highly enough of this clinic! My cat literally crawled into the undercarriage of my car as I was trying to get him back into it after his appointment. I naturally freaked out. About 10 employees came out to help and after much coaxing and 2 employees literally scooting on their backs under my car, they were able to pull him out. I don’t know what I would’ve done if it weren’t for them. They saved me and my cat. Also, the appointment beforehand was great :) such a nice, genuine, caring group of people all around with exceptional customer service.
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November 2022 by Jonelle Duvall
I'm so grateful to Dr. Sullivan and Jared for taking such great care of my dog when he had an accident last week. They were so fast and so kind. I'm forever grateful.
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November 2022 by Clare Maraist
I am so grateful to every single member of the Arrighetti team. The front desk, the techs, the doctors and everyone in their lives who make them the people they are. They treat your loved ones like their own. Everyone is doing their best in our sorta post pandemic world. A little kindness goes w long way. All veterinarians and vet staff are at a shortage everywhere. I know I can’t get in the exact minute I might want or need to, but VCA does everything they can. Thank you.
Clare, Dottie and Doc
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October 2022 by H N.
We had a bit of a pet emergency, but not enough to go to an ER. I called VCA first thing in the morning & they were able to work us in. Angela at the front desk was super attentive & caring. The vet techs were all very sweet and explained each step that the doctor would be doing. Dr. Sullivan was "da bomb!" She took great care of our fur baby -- explained what our options were and what she would do if it were her pup. We really appreciated that. We live here only part time, but this will be our vet office whenever we need a doc while we're here.
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October 2022 by Jodiisamazing Aunty
Friendly staff, very thorough and efficient. They actually take new patients!
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October 2022 by Clare
Dr Armendariz has been our family vet since he first joined Arighetti in the mid 90s. Over the years I’ve had emergencies or other unexpected events that brought us to Arighetti when he was not available and honestly feel so comfortable and confident in their care. Last week, my dog had a very scary medical event and Dr Neumann was the veterinarian who took care of my Dottie. Everyone from the front desk, the techs, the vets, we are so incredibly grateful to you all not just for the high level of care we experience but also how you treat Dottie. She loves coming to the vet even if she feels like p*** because you are all so genuinely invested in the health of our loved ones. Thank you. Dottie sends her love but does hope it’s at least a month before we are back :)You guys are the best!
