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March 2023 by Silver R.
Visited in January. Sunday 10AM. NO registers open. Forced to self-check-out. No plastic or paper bags. When I scanned the first item, it said "System Unavailable". ( ! ). I had to have it reset. I decided to speak to the manager. One of the employees hanging around NEXT to the registers said I had to go to Customer Service. No one at Customer Service. Jump ahead to March 2023, Thursday 11AM. The store is pretty crowded. 2 registers open out of 17. Customers backed up into the clothing department. I had to use self-check-out again or risk melted frozen food. Also a waiting line at self-check-out. At least 10 employees hanging around in front of the registers talking. Maybe train them as cashiers (?).
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August 2022 by Sandy A.
The last time I visited walmart it was a zoo with 10 people in checkout lines waiting like sheep! I will definitely NOT be back to this store. There are several grocery stores in town. Staff can be rude or useless especially the self-checkout. Evidently the customer service department has been eliminated. NEVER AGAIN!
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April 2022 by Laney L.
This is the best Walmart I have ever shopped. We travel several months of the year in an RV going across the country, so we have a lot of stores for comparison. The aisles are much wider than average, the store was clean as was the bathroom and parking lot but the amazing part was the employees! The 2 young girls in cosmetics initiated an offer of help & went out of their way to try and find a product for me. Very helpful. Then an employee was guarding a spill in frozen foods until housekeeping got there to clean it. He noticed us looking for something and helped us find a similar product. Before we left, he called out to us that he had found the one we had been wanting. I was amazed at such personalized service. Silver City is lucky to have such a well managed store.
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December 2020 by E M.
They keep things stocked better than most Walmarts right now. It's a clean store. That's really all I have to say but it says my review is too short. What else is there really to say ?
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February 2020 by Scarlett S.
I live in Silver City now, and with all sincerity say that it is a necessity to have to do some shopping here; however, each time I muster up the courage to go, I do so with utmost dread. Why? The place is a zoo...no matter what time of the day, it's always crowded, and hard to find even a handicap parking which is needful for me. Other than that, the store itself isn't bad...except you can expect to have to deal with stockers constantly replacing what the swarm of locusts left bare. And on a Sunday evening, you're apt to find a lot of empty shelves. I do wish there were another Walmart store here to accommodate the obvious need. Yes, of course they do have the outside pick up available now....but they still need another store.
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July 2019 by Diogenes S.
This Walmart seems to hire exclusively from the special education programs. The only store I've ever known that runs out of bags on a regular basis. Bags... at a grocery store... I went through the self-checkout and was adamantly informed that they had no bags. So I walked over one of the regular, closed checkout aisles and grabbed a whole bunch of bags and started handing them out to people in the self-checkout section never getting an answer to why the lazy, worker taking care of the self checkout section wouldn't go grab bags herself. And always, always bring your own bags to this abomination of a shopping center. Started checking receipts at the door but the troglodytic, people waiting there don't look at your bags or your cart at all. They just Mumble incoherently and then scan your receipt deming you on. Of course they do it in a very slow manner so there can be a line of 10 or more carts waiting to have their receipts scanned for absolutely no reason.
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July 2019 by Darryl E B.
This Walmart is very popular and crowded mostly because of their prices. The staff has a lot of diversity and most of them have a good sense of humor. In spite of hundreds people hour, they will most likely remember you. That's a small town for you. But then maybe friendly, talkative customers stick on their minds. That said, comes time for feedback, NOBODY questions the giant octopus with it's tentacles wrapped around every neck and mouth. Mention a problem and suddenly everyone is mute. And my problem is the skunky beer the beverage distributor unloads on them. Complete with cockroach dung on top of the beer cans, and probably insecticides as well. And absolutely nobody will touch the problem. And you think they would care...but speak nothing, hear nothing, say nothing about the giant octopi.
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July 2019 by CA F.
Just want to say, I dropped a hundred dollar bill out of my wallet without realizing it. And yes it was turned in and it was returned to me. It says a lot for the town and the management and employees. I don't like to shop big box stores but this one has some stellar employees. Friendly, patient, knowledgeable, and willing to go out of their way to help. Amazing young man in Paint department as well as in the Electronics department, another in housewares and remarkable management, who are so very competent when something extraordinary is required. ex: was having trouble getting something ordered online, after each department head in electronics, pickup, and housewares working steadfastly (but unsuccessfully) to get it ordered, one of the managers knew an exact "work-around" way to do it. I dread going in a huge store like Walmart, but if you have to go.. this is a great experience. Great sales and plenty of stock.
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April 2019 by Lydia P.
Possibly the nicest Walmart ever! Clean stocked! Super nice employees! Compared to the big cities it's the best of both worlds. Nice folks good prices stocked as it should be. Certainly spend your money at the local businesses if you can. If all else fails you are good here.. not thanking Walmart just the silver employees. They are Gold! Thank you for your kindness,
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November 2018 by Metina M.
Come on management, get it together!!! The people that work here are great....except whoever manages fails to keep customer service desk efficient. When there are over 20 people in line, YES you need to have more than 2 people working there!!! And yes there are more than enough employees to do this!!!!!
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January 2018 by William B.
Possibly the best Walmart I've ever been to, which isn't saying I love Walmart, but on a Sunday evening this place was nearly abandoned. I've never had an experience where I just went up and down aisles without banging into people. There was no waiting in line, for either self-check or the regular lines. I'm sure it gets busy, but it was wonderful. Clean, large, fully stocked with camping things, and lots of groceries and free sample people handing out food. They have beer. All of it. It has serviced me well. The fire wood I bought did not burn well- it was awful! It just smoked. But that's my only real complaint.
