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July 2023 by David Lopez
Best Service. On a Holiday weekend they towed me home over 200 miles. Sonny JD and Stacey went above and beyond to make sure I got home and not stuck in a hotel in Socorrothat doesnt have a car ental business. I Especially enjoyed visiting with Sonny. Highest recommendations.
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June 2023 by Anthony Gallegos
I have been trying to reach this place for nearly a month and they do not answer and their Voicemail is full. Do NOT do business with this company. If I could give them 0 stars I would.
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May 2023 by Stephbea Chamen
I too called through Aaa but the office help hasn't sent me my invoice as promised.
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November 2022 by Mary Goodman
We called AAA, They hooked us up for a long distance tow with Baca's Wrecker Service. Lorenzo was a gem of a man! He has good communication skills, called us and texted us for more info about type of tow vehicle needed. We had a truck and we were hauling a travel trailer. So he made sure he had the right truck for the job. He towed us all the way to Albuquerque and was so attentive to our needs. He was a great conversationalist and he was concerned and caring about our circumstance's. We were traveling from Maine and with our dog. Lorenzo graciously refused our tip and stated he was happy to be of service. Thank you so much Baca's Wrecker Service for sending us Lorenzo. He was an angel and we are very grateful.Service: Long distance hauling
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October 2022 by Codey
Terrible service, broke down called AAA they told me he’d pick me up. He never called me or showed up. Tried to call multiple times and he ended up blocking my phone number. What a way to treat active duty service members/veterans.
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October 2022 by Miss J Intuitive Tarot
This is the worst tow company ever! Do NOT use them!!! The amount of worry and stress caused by this company was sickening. Left a young mom and 3 week old baby stranded in a dark freeway in the middle of nowhere for over 3 hours and then cancelled. She had a massive panic attack!! this ridiculous company never answered their phones had no voicemail and didn't bother to say anything for over three hours while this poor young mom and her three week old baby were panicking! Three hours later they say they refused to help they were no longer available, seriously! Do not ever use this company they are the worst kind of customer service, kind of people, kind of company, don't ever use them! I fear for anyone who even tries to use them. Take a look at the rest of the reviews, it makes sense why half of them are horrible!Service: Car towing
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August 2022 by RJ Shoemaker
AAA called out wrecker, was scheduled for 9 pm pickup according to AAA, never showed. On the Northbound shoulder is I-25 for over 9 hours. No longer use AAA.
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August 2022 by Elvin Fowler
Was very displeased with the company it has become... Very bad service.
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July 2022 by Jessica Lovato
Our experience with Baca's Wrecker Service was excellent. We broke down with our whole family in the middle of the highway. The tow truck arrived within the estimated time of arrival, it was big enough to accommodate all of us and they allowed us to store our vehicle on their property while we made different arrangements. Sunny was helpful on the phone coordinating additional services to get my car back to ABQ. Thank you for all your help.Service: Long distance hauling
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July 2022 by Kevin Fitts
I've been waiting for about 3 hours for AAA to find me a tow truck. They said they were going with this company. I waited about an hour and called to see if I could get an ETA and to make sure they knew my exact location. They said they hadn't gotten the order from AAA yet. I called back 2 hours later and they said AAA chose to go with another company. I call AAA and find out they refused the job. Why couldn't they just tell me that 2 hours ago? It's almost 100 degrees out here and I had my wife and son with me.
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June 2022 by Laurel Deforest
They came to my rescue quickly and affordably when I got my car stuck in the middle of the desert on a Sunday afternoon. The driver was friendly, skilled, and efficient. I certainly never want to need their services again, but would highly recommend them to anyone else who does.Service: Car towing
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November 2021 by Kayla M
Where do I begin? This is the best tow truck company in Socorro, New Mexico. The gentleman who picked us up is part owner and definitely made a stressful situation more bearable. He even was able to make helpful recommendations regarding car repair services. I would highly recommend this company if you are south of I 25. Also, he was able to make it to the destination in a reasonable amount of time!
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September 2021 by Ed Gage
They would not come to help us get towed
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September 2021 by Darcie Franich
very nice and easy to pick up and had a lit of valuables and they were all there! Trustworthy i would say.
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August 2021 by Kayla Holland
Where do I begin? This is the best tow truck company in Socorro, New Mexico. The gentleman who picked us up is part owner and definitely made a stressful situation more bearable. He even was able to make helpful recommendations regarding car repair services. I would highly recommend this company if you are south of I 25. Also, he was able to make it to the destination in a reasonable amount of time!
