Verizon is highly praised for its excellent customer service and knowledgeable staff. Customers report positive experiences, particularly at the store in Socorro, New Mexico. Staff members like Collin and Tanisha are noted for their helpfulness and efficiency, assisting customers with phone setups and plan adjustments that save money. Many customers have benefited from better family plans and trade-in deals, enjoying significant cost reductions. The store's representatives are friendly and attentive, ensuring that customers' needs are met promptly. The service is reliable, with quick resolutions to issues through customer support. Overall, Verizon is recognized for providing great service, making it a preferred choice for many users seeking dependable mobile service and support.
Thanks to the helpful staff and Ginese i finally got a verizon phone and service. She set up my phone and as soon as i got home my hotspot picked up streaming TV. Service is great after being without for over a year. Im so glad they had a verizon store in Socorro. Russell is great!
August 2025
The staff was very helpful without any arm twisting. 👍
April 2025
Sarah rocks. Very helpful, nice phones and a clean store.
