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November 2023 by Roberta Duran
Friendly staff, extremely helpful.
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June 2023 by James Toland
Always friendly and helpful
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June 2023 by J West
Sold me expensive junk that's misrepresented to be something it's not. Tried returning at two other Ace Hardware stores, where they refused to accept the return well within their return policy. Won't spend another dime in an Ace again, this was ridiculous.
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May 2023 by Loretta Sandoval
i tried to call them 30-40 minutes straight during business hours in Taos and no answer or they told me to leave a message at 8-9 am never called back!! they are the worst customer service I asked someone at another store to contact this store for me she said we cannot get ahold of them either call back later...did not seemed concerned or care..they do not deserve my business and could care less of we wanted help
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April 2023 by Timothy Martin
Good selection, and really helpful nice staff.
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January 2023 by Alfonso Mejia
All your needs in one place, great knowledgeable staff.
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December 2022 by Channet Francisco
They always have prudent advice and knowledgeable staff. ACE really is "the place".
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December 2022 by Angela Tafoya
Good customerservice and always find what you need
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November 2022 by A
This location is completely garbage in terms of inventory and staff . The South side location beat this location everyday of the week in every metric imaginable..... 5-12-22 Still a waist of time going inside. Very disappointed we are getting a 3rd ace in the same small town. SOUTH SIDE for life.
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July 2022 by Cheryl Stomps
Tried to return a defective hummingbird feeder which had leaked all over the receipt. The price could be read but not the product number. The manager was rude and we are out $17.99!
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July 2022 by randy hancock
Usually busy. Pretty good selection for what you need.
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June 2022 by Jeremy Lujan
Again the staff needs better customer service and training in communication.
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June 2022 by Brad Broadfoot
Are closed at noon on Saturday you got to be kidding me! What about people who work during the week???
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May 2022 by Moo
This location is completely garbage in terms of inventory and staff . The South side location beat this location everyday of the week in every metric imaginable..... 5-12-22 Still a waist of time going inside. Very disappointed we are getting a 3rd ace in the same small town. SOUTH SIDE for life.
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May 2022 by Mark D.
I think they need to pay their staff more money, also so they can attract and hire more people. I drove a long way to get to the store and the guy making paint told me he was leaving at 3 o'clock. I went to Randalls instead, they have a helpful staff and don't seem to have any problems holding onto people. The only explanation I could come up with is they don't pay enough at the ace hardware to keep the store operational. So this is no reflection on the staff at all, but the management doesn't seem to know how to keep people, and keep the store staffed properly. I see they are opening another ace hardware, presumably by the same owner, and I wonder if he can't keep his two stores staffed now, how he will be able to have a third store function at all. I'm going to stick with Randalls from now on.