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November 2023 by luke m
It is impossible to get anyone on the phone. It's just an endless phone tree of automated messages.
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November 2023 by Adriana Blake
I have been trying to get Amerigas to mail my bills for more than a year. Instead, I get late notices. It is the most frustrating and awful customer service of any company I deal with. If I could use someone else, I absolutely would but you own my buried tank.
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November 2023 by ROBERT CORROON
The delivery driver went over and above in every way to deliver just after a snow storm. Very friendly and professional.
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October 2023 by Mary Ross
The turn around time was better than last year. I have to wait for 3 in a row before I can upgrade highter
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September 2023 by John Burst
Very expensive. You cannot seem to determine who pays the invoices or what address to send them.
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August 2023 by Judie Maurelli
I called several times over the summer to report my tank level, however my automatic refill service did not take affect. My tank was at 11%. No delivery took place until I waded through the automated call experience to speak to a representative. I have been a customer for many years. What glitch in the system made me BEG for propane fill up?
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May 2023 by Kenneth Poirier
It was OK this time. The c/s person communicated well. Your company NEEDS to have the call center located in America staffed by Americans. I have tried previously to communicate with your call center and gave up due to the fact that I couldn't understand the c/s person or the wait times were too long. At that point, I ordered product from a different company.
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April 2023 by Raoul Trujillo
Rain or shine, I can depend on your drivers to get up my steep hill and keep my tanks filled.
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February 2023 by Michael Merritt
The worst company ever. You cannot talk to anybody on the phone besides there call center in another country and its obvious they are reading off a script from the words I can even understand.
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May 2022 by Matt Romero
Would rate it lower if I could !!! Horrible service find someone else to get propane from nothing but a headache since day 1 !!!!!!!!!!!!!
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February 2022 by Doug in LA
5 Stars for AmeriGas and their employee, Randy, who delivered, through snow and ice, our badly needed propane
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December 2021 by brent knox
absolutely the worst service i have ever experienced. so glad that we have switched to suburban propane
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August 2021 by Kristen Davenport
I tried to get an old propane tank filled. A receipt from several years ago showed it had been filled by Amerigas. The woman on the phone was insisting I had to open a new account and get a safety check, even though I was able to provide her with the name and billing address of the person whose account it is (my brother in law). She was talking down to me as if I was some kind of criminal trying to get my propane tank filled. It hasn't been filled in a while because no one lives at this address full time. The customer service woman was awful. We decided to go with another company. Thank goodness we own the tank. I would never open an account with this company after the way I was treated. Bye bye!
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June 2021 by Jennifer Crepeau
This company is the WORST! Customer service is a joke. I cannot get my issue resolved and keep getting the run around. My calls keep getting dropped - conveniently ... Stay away!
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March 2021 by Carl Thomson
Worst customer service, expensive, and will make you run out of gas. The only reason there are reviews higher than a star is because they are from the old company that was bought out which had great service. If I could do negative stars I would
