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October 2023 by Nic Knight
Best hosting service I've worked with! The expert staff is friendly and readily available. Automated backups, fast servers, and more make them a great choice.
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March 2023 by Kimman Harmon
The folks at BrownRice were absolutely, hands down, the best at helping me leave my old awful web and email host. The communication was outstanding. Everyone was so nice too!! A breath of fresh air!!! Great local feel (even though I live in a different state).If you are looking for a new web/email host, BrownRice is your place!!
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March 2023 by Reola Phelps
Our email had been down for 2 weeks with dead ends to fix it. Finally, we got Brownrice to work on it and they fixed it in about 20 minutes. They are pros - easy to work with and so competent. Thanks Brownrice!
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January 2023 by Mac Samildanach
A couple of years ago I installed a birdbox camera. I wanted to stream it live on my blog (and to other people generally). I'm in the UK, so I chose a provider in Europe. They were awful - the service was up and down, they had strict bandwidth limits, and support didn't actually try to support. I found Brownrice while I was looking for an alternative, and made a few enquiries because I was worried about using a host that was on another continent. I tested it, signed up (it's actually cheaper than what I'd tried before), and in the year or more I have been with them there has been no downtime other than for me having to reboot my camera periodically (and I do that when I can't see it on my local network, which is nothing to do with Brownrice). Support was actually helpful while I was setting things up, and unlike my previous experience, didn't come back with 'we don't support your camera resolution'. Since the initial set up, I haven't had any need to contact them. The dashboard provides a lot of features way beyond what I had before. It just works, and faultlessly as far as I can see. I wouldn't hesitate to recommend them.
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January 2023 by Michael Mayer
Have been hosting webcams with them for 6+ years and my website and email for the last year. They're VERY responsive (even through chat) and go above and beyond when you need help. They recently saved me hours of troubleshooting by walking me through a simple fix that was an issue with a third party application. It wasn't their fault or their issue and they helped me anyway. Fantastic service!
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January 2023 by Erick Aune
Brownrice Internet has provided both excellent service and excellent customer service to the Santa Fe MPO for the better part of a decade! Keep it up.
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May 2022 by Gordon Firestein
The tech support at Brownrice is beyond amazing. We had some trouble configuring a camera, and my emails to the crew at Brownrice were answered quickly and with just the right information we needed -- and this was during the weekend! Even after we got the camera online with their help, they continued to fiddle with the settings on their own to get the best possible feed. By Monday morning everything was working perfectly. And this wasn't the first time they've come to our rescue -- their tech support and customer service is consistently first rate.
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May 2022 by CJ Maynard
Best hosting company out there, no question - and I have used all of them over the years. Not only do I have standard websites hosted with Brownrice, we are also using a dedicated VPS for a special-use project that requires high throughput and real-time data transfer to remote clients. It's safe to say that Brownrice's servers are the most reliable part of the equation, even under load. And you can't beat the customer service, second to none.
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April 2022 by Scott Cooper
The only hosting company I've ever worked with to go to such great lengths to help their clients. Restoring databases to solve malware issues. Recovering backups after a crash. Affordable too. And the customer service has been one on one, timely, and native English. Can't recommend enough!
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April 2022 by Robert Wise
Have been a Brown Rice customer for many years now. Have two web sites and a dedicated server with them. They are always available and have helped me more times than I can remember. Brown Rice has wonderful customer service and I have no problem reaching out them in times of need or just questions about my web sites or hosting. Highly recommend! A++
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March 2022 by Lesley Cox
Cat provided exceptional customer service to a complicated problem. I'm very grateful for his patience and determination to help problem solve the issue. I highly recommend Brownrice Internet in Taos for all your website and email needs.
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March 2022 by Cathleen Lambridis
BROWNRICE has provided excellent Wi-Fi service for my pop-up gallery TAOSFOLK for over 8 years ! They are very prompt in returning queries andAlways very helpful. I highly recommend using BROWNRICE ! Cathleen L.
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February 2022 by Alléne
If you are looking for AMAZING service, with KIND, CALM and PROFESSIONAL people, Brownrice Internet is even more than five stars, we give them ten!Cat assisted us and went above and beyond. Both Cat and Brownrice are the best service we have had in over 20 years. Thank you Cat; you solved what would have taken us months to do, saved us major frustrations, endless chats, emails and telephone calls to our other hosting companies that have not been able to respond to us after numerous attempts.TEN STARS FOR BROWNRICE INTERNET!
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December 2021 by Vinyasi
I am enjoying this new toy and customer service was very helpful.
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December 2021 by Sean Siciliano
I used this platform for a public school while we were building a new High School. We tracked the progress for over 4 years through all the different phases of the project. The contractors, management team and owners were able to see the progress live online every step of the way. Anytime I had a problem or question they were always very responsive. I could not have asked for anything more from this platform.
