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October 2023 by Justin De Mello
This store is wonderful. Friendly staff, quite knowledgeable, and more than willing to help with both products and phone problems. Highly recommended. We bought new phones here,
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October 2023 by Laura Evelyn
I went in to this location while experiencing very frustrating problems with a device switch. Raul was a one-man-show: helping many customers while I was there by alternating his time between us while taking steps to resolve issues. Each issue he dealt with, including my own, was completely resolved in a very short time. He obviously had a wide knowledge base, a good way with the public, and a lot of patience. Man needs a promotion/ man needs a raise! Thank you, Raul!
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August 2023 by Muñoz A.
Raul helped me by setting up the cellular on my Apple Watch. I highly recommend him he was very kind and helpful and patient.
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March 2023 by KAT GONZ
Jessica was very professional and very helpful. I will definitely come back and see her. 3/7/23. Just came into the store and Raul helped us right away , He's the one to see.
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December 2022 by Virginia Taylor
Shopping today was a wonderful experience. Raoul and the other gentleman in the store were extremely helpful, and I walked out with two new android phones and saved lots in the meantime. Raoul was courteous, patient and professional. My husband and I will definitely be shopping here again. We highly recommend the place.
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November 2022 by Julia Wise
Completely fraudulent. Came to this location and went through a whole process, giving all my personal information to upgrade my phone with Isaiah and after spending and hour with him for the process he told me it won’t work. Couldn’t tell me why, just continued digging his hands in a bag of chips in between bites of a candy bar. He was unprofessional and unhelpful, so I left without a new phone. I called to make sure all my information was erased and that I won’t get billed for anything, but alas no return call and the bills started coming my way. I call a real Verizon number and they inform me a brand new phone has been purchased and activated under my name. No one at this shop will return my calls. And now I’m being charged for a phone I do not have. Very sketchy, straight up fraud.
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August 2022 by Forest Cop
Excellent customer support from this location. Both Isaiah and Raul went above and beyond to help my father with an Apple issue including calling Apple support and staying on the phone with them for 30min. They never pressured us to get a new phone but we got one anyway.
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March 2022 by Polina Fateeva
Ryan was very fast, informative and polite. He new exactly what he was doing. Honestly the most pleasant experience I've ever had at a vzn store
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March 2022 by Carrie L
Angela was very helpful in getting my new IPhone activated. I’m thankful to have this business in Taos.
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February 2022 by walter cambell
Your sales person jaylin was very personalble and professional. She explained my options well and made my experience to a new phone seamless. Could not have done it better.
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January 2022 by Barb Russell
Angela was friendly efficient and knew exactly what I needed. Very helpful
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December 2021 by Annette Rubin
After a very negative experience at a different Verizon store, everything was perfect here. Jaelynn was willing to do a bit of research to find the correct item that was compatible with my phone. Then she installed it with great competence. Well done!
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November 2021 by Stan Metcalf
Other than the phone messages being full on their business line…and full messages…necessarily causing my need to drive to the store..to receive my new Apple 13 Pro. !!! Overall a simple great experience!!!
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September 2021 by Rhonni Bushnell
The sales rep, Jaelynn, was very polite and greeted each customer as they came through the door even though she was the only employee in the store. She also was able to help me purchase a new SIM card at the same time that she was helping another customer. She provided great customer service to both of us while 2 other customers waited for their turn to be helped and she never seemed or acted overwhelmed while there were 4 customers in her store. Highly recommend this location in Taos! Thank you, Jaelynn!
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September 2021 by Stanley Butler
I can’t imagine how it could have gone any better. We got our phones switched over to Verizon in no time at all. We ordered the latest iPhones and are getting them sooner than we thought possible. Can’t wait until the new Apple Watch comes out. A big thumbs up.
