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January 2024 by Aiden Kahn
Wonderful experience. Could not be more grateful to Marissa and her colleagues (unfortunately did not get their names) for helping me out with a last minute reservation and ultimately saving my trip. The whole team was very empathetic and helpful. Thanks so much!
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January 2024 by Lorali Aby
The employees here are the best. Marissa and Rafael in particular. They're friendly, helpful, and efficient. They also clean the cars better than most locations, and have made my last two experiences with rental cars great!
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December 2023 by James Mayfield
Marissa was wonderful. In the off season we didn’t realize their limited hours of 9-3 and missed picking up our vehicle when we flew in privately. Our car was gone but she found us another one! Would hire her in a instant.
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October 2023 by Matt Schreiber
Worst experience ever.. idiots can't even answer the phone correctly
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October 2023 by Shauna F.
We rented a car from Alamo at the Albuquerque airport. Subsequently, it had engine issues so we arranged to exchange it for a different car in Taos. The Enterprise (same car rental family) location in Taos was excellent. All three staff persons were efficient, kind, and made the transfer very easy. I would not hesitate to recommend this location.
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September 2023 by EA JEAN
Same situation as other renters. Went to pick up a scheduled rental and was told it was not there and I would need to wait for a car to come in. No regards for anyone's time, No communication. Never again
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August 2023 by Chad Riden
Made a reservation online but when I got here they didn't have a car? That's the premise of a Seinfeld episode 30 years ago. Instead used the Turo app to rent an awesome Tesla for less money than it would have cost me to go to their Santa Fe location to get a car (which is what they suggested).
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June 2023 by Ken
I tried calling the local office twice(option 4 then option 2) and waited on hold for 10-15 minutes only to each time have the operator pick. up the call and immediately hang up
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May 2023 by A
I had an excellent experience with this car rental facility all vehicles rented were clean and filled with fuel a+ will rent again.
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May 2023 by Moo
I had an excellent experience with this car rental facility all vehicles rented were clean and filled with fuel a+ will rent again.
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April 2023 by Renee M.
This is probably the WORST possible ever customer service I have EVER received. I had the confirmation code for the rental vehicle in my inbox for a week and a half. Got dropped off there this morning to pick up the rental and was informed that in fact they had nothing available. They pulled my reservation, printed a copy of it but couldn't provide a rental until maybe Wednesday? Today is Monday. I asked the worker, Marissa Mondragon, for her manager's name so that I could communicate this to the entity that rented the car on my behalf and was informed by her that his name was Rafael, when I asked for his last name she said should couldn't pronounce it nor spell it. I asked her for his business card and she said he didn't have any available.There was another gentleman that walked in, same thing Marissa informed him that there was nothing available even though he had booked it last week, but she was "very sorry" that he was number five on the list this morning...They offered absolutely NOTHING to remedy this situation for me, or this gentlemen. Please don't do business here, they have HORRIBLE customer service and they won't help you, they simply do not care.
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April 2023 by Jesus Rael
Melissa is a rockstar. The entire rental process was smooth and hassle free, and her service and dedication to providing a great experience didn't go unnoticed.
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February 2023 by Jose Trevino
Raphael and Marissa are a great team and they serve the Taos area with pride!!! They are always cheerful and helpful and it's a joy to work with them. Thanks for everything.
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December 2022 by Certified Shwaphist
Investing greatly In BITCOIN requires some levels of training and expertise which comes from years of experience, and you also need a good account manager to help you trade and manage your trading account. A very big thanks to MRS TAISHA CARSON. She's Accurate, Honest, Trustworthy and Capable in trading. She has really helped me most especially during the period of pandemic/ lock down i was still able to make more money from home. Message Her Directly; Email:
[email protected] WhatsApp :+1(910)502-3651
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July 2022 by Thomas Means
Was not properly informed beforehand that a credit card is required to get a rental.Just because it's in your fine print does not make it ethical.Now I'm without a car. Thanks enterprise.
