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September 2025 by Valentina Marquez
They treat me real good l think Evelyn and Chris is the best they treated me like more than just a customer. l love this place they treat me really good
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June 2025 by Mary Lassiter
The worst! They open at 10 am but sign on door says be back in 8 mins...we arrived a little after 10am, Brandon ( I think that was his name) arrived at 10:38am!! We drove 80 miles to go to the nearest store, they were supposed to help us. The phone was broken so couldn't retrieve their stupid code so they couldn't help. Gave him a drivers license and account number ...Nope not helping US!! Poor customer service!!! Got home called 611, they helped him but even that was subpar...customer service what a joke...Phillipines they speak English but don't understand your response. As soon as the billing cycle ends, we're switching carriers! worthless customer and crappy service! No wonder our store closed in Colorado!
CHEAP DEFINITELY ISN'T BETTER!!
I had rather not had a response at all, as opposed to your BS CAN RESPONSE! IVE BEEN A CUSTOMER OF TMOBILE about 40 years! FIRST He's moving his phone at the end of his billing cycle, then if he likes the carrier, I'll move mine.
YOUR RESPONSE WAS ZERO HELP!! ALL IT DID WAS MAKE ME WANT TO MOVE MY PHONE NOW!!
I guess the old saying you get what you pay for is RIGHT!!!
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March 2025 by J V
Employees were friendly and helpful as soon I walked in, great service!
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March 2025 by Meltz
I’ve been a customer of Metro by T-Mobile for several years now, and I’m honestly impressed. The service is reliable, and I rarely experience dropped calls or slow data speeds, even in areas where other providers struggle. The coverage is excellent, and I love how affordable the plans are compared to other carriers. Plus, the customer service team is always friendly and helpful whenever I have questions. The unlimited data options are perfect for my needs, and the international roaming feature is an added bonus when traveling. Overall, I’m very satisfied with my experience, and I highly recommend Metro by T-Mobile to anyone looking for a budget-friendly yet reliable mobile service.
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March 2025 by Nathaniel Rael
Came into the store to look a some new phones and tech was greeted by an employee as soon as I walked in asked me about what I was looking for and overall great customer service. Will continue to do business here.
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March 2025 by Derrick Ortega
Great service, was helped in minutes, very friendly and efficient staff, phone was a little costly but everything is these days so oh well.
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February 2025 by Casilda Sandoval
I went I n Taos NM store to get a replacement phone because it was broken. There was guy asked what we needed help I told him. Asked for price of a phone I was going to get a new line. The guy seemed like we were bothering him. We were checking which phone would serve our purpose.He told us if you are sure come back when you can decide. He didn't have any customers. He was rude.so we left.changed to different company. I just had paid our account. Now I need a refund. Before that a few months I had gone in to Asked about MMB y billing. There was a lady and the same guy. They were rude. So but I started to pay my bill on line I didn't want to deal with them. The people before were very helpful and friendly. Those people aren't there these new crew are horrible. Also there was a older lady having problem with phone. He didn't even try to but help her. They need people who are willing to work with customers. I don't like to complain but I didn't like how they treat customers.
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December 2024 by Gerald Tovar
Congratulations you bamboozled and ripped off a member of the elderly community.....
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October 2024 by Catherine Davis
I called for assistance with my phone, the guy just said I had to come into the store and then hung up on me. In the last year I have received TERRIBLE customer service from this location.
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September 2024 by Tianna Rider
The new guy did a great job. He did very well under pressure from other customers. I wish I could remember his name.
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September 2024 by Paul
Juan helped me with my insurance claim he was very helpful & respectful
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September 2024 by marsha reddell
Juan helped me with my phone he was a great help very respectful & professional
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September 2024 by Jennifer Vigil
Wonderful staff so helpful compared to customer service thank u so much Evelyn
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September 2024 by Mary Martinez
Evelyn, has been such a great help to clean 17 viruses off my phone. She is amazing and I would recommend keeping her at the best pay possible. Thank you for having such kind people working at My Metro!! Mmm
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August 2024 by david garcia
Great help some people get prices
