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November 2023 by Frank Llamas
I came over with my Daugther to switch over to T-Mobile because I was really disappointed with Verizon. The Staff a young man, and young lady were very polite, and were very helpful with me switching over. I would highly recommend this store. Again the Staff were Awesome.
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October 2023 by Flatiorn Flyer Christopher
I got this phone there
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May 2023 by Cindy Hull
I was on vacation in New Mexico, and my phone stopped working for phone calls and texts. Wridly, it worked for email and surfing the web. I was so sure my phone would need to be replaced. I took it into this store and explained what it was doing. Jessica Garcia took it and imediately fixed the problem. This was such a relief, as I thought I was going to have to buy a new one! She then showed me what to do if it ever did the same thing again. She was so pleasant, friendly and professional, that all my panic about the situation just melted away, because I knew I could trust her. Kudos to the store, and a special thanks to Jessica.
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April 2023 by Juan Trabajo
Corey was very helpful
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March 2023 by KAT GONZ
Chanelle was amazing, she acknowledged us as soon as we walked in. And I recommend everyone that's wants to switch to t-mobile, go see her.
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February 2023 by Pat Montgomery
Personnel was very kind in assisting me with phone problem. Thank you!
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December 2022 by Martin Maes
Autumn and Jose are very helpful, knowledgeable, and polite! Overall, great service!
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June 2022 by Jojo Jenkins
The girl who works here, told us our elderly mentaly ill mother could not buy a simcard replacement here for her phone unless we added her as a authorized user, I couldn't buy one over the phone for her, she had to be added otherwise there was nothing they could do to help her get a new sim card while I'm in another state, I now pressured called and had her added strictly so she could get a sim card.Right after the girl proceeded to tell my 63 year old ill mother promotions on phones and then went and made unauthorized changes to the account and set up a 24 month promotion for some 400 dollar phone, and completely screwed up my whole account, I'm now having to deal with a fraud dispute that this rep created this situation, she then went and took advantage of the fact I deactivated the new phone she added to my account, and sold my financially destitute mother another phone and plan under her name all so. She could cram services on people and devices to get sales.
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April 2022 by Jose Trevino
They couldn't fix my issue bug they are very polite, knowledgeable and helpful.
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March 2022 by Kristy Rice
100% good stuff!Our plan before t-mobile was good, then the squall hit and messed up our world. As a small business owner we NEED the service to work....they have delivered.....
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February 2022 by Dianne Vigil
Excellent customer service...
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January 2022 by Paul Schkade
Super nice folks and great service! A welcomed addition to the Taos business community.
