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March 2024 by Amanda Leslie
Set up an account there a few years back and it lasted a month when they took my whole check of $800.00 for overdraft fees that I never done and even if so I was paying for overdraft protection so that it just wouldn't be allowed to overdraft. This also makes it impossible for me to get a bank account anywhere but it gets better becausefast forward to today I get a collection bill from them saying I owe over $1,000.00. I havent had an account with them for about 5 years and when i did it lasted 1 month and I closed it right away after what they done.US Bank and it's employees are thieves my boyfriend has been banking with them for years now and guess what just happened to him the same thing. Don't bank from them
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February 2024 by Paul Gardecki
By far the worst bank location I’ve ever been to. ATM is always broken , lobby is always closed and the waits for the drive up are the worst I’ve ever seen . Even when you pull up and send the carrier you sit and wait while they prioritize the commercial lane. I loathe ever having to try to get money from my account because the closest location is near nambe . It’s really that bad every time I come
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October 2023 by Guy Hence
Terrible. ATM is always out of money. Long lines poor bank clerks.
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August 2023 by Jared Brown
My boss is willing to close her account because they charge to cash paychecks from here. Where does the greed end?
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August 2023 by John W Smith
Horrible lines and wait time. Understaffed and overwhelmed.
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August 2023 by Jay Despot
Beyond greedy. Charge a fee to cash checks issued from that bank.
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June 2023 by Judith Cahill
US Bank closed 2 of its 3 locations in Taos. Fair enough, I understand that most people are banking online. However, when I go to the ONE branch that is still open, it is pitifully understaffed and the wait is long and undesirable. Today, someone but in line, the teller let him, and then she went off to the back of the bank to handle his request and left the rest of the line waiting. There was one other teller left to handle everyone. Brilliant! Thank you Annabelle.
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May 2023 by KAT GONZ
Sara was amazing with helping me do a roll over. Highly recommended!
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April 2023 by Stanley Butler
Just set up an account there a few days ago. Everything went smoothly and my account is up and running normally. It's a nice bank with nice people working there. Conveniently located, too. It's easy-in and easy-out parking and access to the drive-through tellers and ATM. Definitely a two-thumbs-up experience.
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April 2023 by Pablo Vasquez
This establishment of lately is being run horrible atm is never operational, couldn't even make deposits at ATM and plus the last time the ATM did my deposit wrong 2 different times freaking disgusted with this bank!!!
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December 2022 by Rjver Stogden
This bank is horrible!!! Every time I come to cash my simple little check it takes 2 hours out of my time? Do you need more employees? When are you going to open the inside this is ridiculous? It really sucks having to wait more than 35 to 2 hours every time I need to go to the bank
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December 2022 by MARLENE TORRES
Great Service every time. Thank you !
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September 2022 by Jeffrey Raymond
So very easy to do anything. They are right on it and completed in a flash. Never had a single issue.Miss the El Prado branch up north but happy enough to make it work.
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August 2022 by Jeffrey Wasilowski
So very easy to do anything. They are right on it and completed in a flash. Never had a single issue.Miss the El Prado branch up north but happy enough to make it work.
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October 2021 by Dg Waugaman
The worst bank I’ve known. They took my deposit to open an account , several thousand dollars, and refuse to let me have access even after my check to them had cleared weeks ago. Avoid this bank or you will be unhappy and unable to get your money.