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August 2023 by Kc S.
DO NOT go to this Walmart. Homeless people living in broken down cars in the parking lot, people begging for money in the parking lot. Actually knocking on your car windows wanting money from you. Drug deals happening in the parking lot. Some employees looked like they were stoned. There is no security anywhere to be seen. It is not safe here. STAY AWAY for your own safety !!!!!
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December 2022 by Betty D.
Rude.. said BOTH restrooms are out of order. This is not believable! Should be a zero!
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July 2022 by Jacob D.
Took a drive to Taos since my mom hadn't been in ages and after lunch stopped here for a few things she needed. I have to say it is way calmer than the Espanola store. We found everything she needed and the employees were super nice but the store is just very outdated. I think the floors are the worst (in terms of being outdated) so if they just revamped them it would make the biggest difference.
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July 2022 by ray r.
Congratulations! This has been selected as "THE WORST WALMART IN THE WORLD " Filthy, bare shelves, no help and no service. I've been in here twice and walked out both times without purchasing anything.
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June 2022 by william bell
The lady behind the counter was awesome
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June 2022 by Joe H.
Omg. This Walmart is terrible! Go to United. I'm from out of town and they don't even sell meat.
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November 2021 by Zoe K.
*DON'T EXPECT TOO MUCH* I mean... it's Walmart after all. Basics are there as usual. The people working there are doing their best. Please be kind to them (and to each other) Come with patience and plenty of time, seems there are fewer employees than usual and things are sometimes all gone or in places you wouldn't think to look. Walmart... it is what it is :/
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October 2020 by Anna G.
Be careful buying gift cards here. I bought my daughter a $50 gift card and while checking out I became a little distracted by the person next to me that kept trying to make small talk. When my daughter went to use the card it had $0 balance.. I paid for a $50 card but I guess the checker must have a different card that received the balance. I was ripped off. Also, they're extremely keen on making sure everyone is following the many rules, but if you need help, somehow there's no one to help, you literally could wait an hour. I really hate this place now. I bought a dining table and right out of the box one of the tops of the padded chair was ripped, so I called customer service, since the line to get in was wrapped around the building, anyway I was on hold for an hour and a half and nobody ever answered. I eventually decided I already knew better than to buy anything from there and I can just cover the chair and just accept another loss. Hopefully I'll learn one day!
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July 2020 by JD M.
I went in reluctantly to buy three items. They had all the east-west isles (front to back of the store) marked "one way" alternating from east to west every other isle. But the north-south isles were marked "keep your social distancing of 6 feet" and you could go either way. I soon figured out that because of all the one-way isles, I was walking by a lot more people as we navigated the two-way isles to get where we needed to be on the one-way isles- which were usually empty anyway. This one-way business was clearly self-defeating. I finally got what I needed, and went to the registers and they had one long line for all registers, including the express register (10 items or less). So I had three items and had to get in the line with everyone regardless of how many items they had, and the 20 or so in that line were all jammed up against each other- zero social distancing. Had they kept the 6' rule the line would have gone out into the garden center. Oh, and there were two regular registers open and the one express. I dropped all my items on a shelf nearby and walked out.
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April 2020 by Jackson B.
Where's the minus stars? This toilet is dirtier then a 300 year old outhouse. The pharmacy is a complete joke. The employees think they're military. Never going back there!!!
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January 2020 by Nick S.
Came into Walmart at 1:58 pm, grabbed a couple small things, went up to the Electronics Department, was helped by a nice male employee who put headphones behind the counter for me. Went back to counter at 2:10 to pay for small things and headphones and waited for an employee to show up for 21 minutes. Employee came up and said they'd find someone to help me. Finally, the extremely senile Department Manager (Elma?) (Elsa?) came up with another customer, who then asked the DM if I was first in line, to which she rudely responded with "no" without even looking at me. Then after that transaction the DM asked the people that were at this point three groups behind me if they needed anything. When the DM finally asked if I was "only" buying the small things, I pointed to the headphones, and she seemed inconvenienced by the whole thing. This Walmart needs to account for its rude and unhelpful employees, especially a DEPARTMENT MANAGER. I would never come back here if this was my first time coming here. Shout out to the nicer employees who were helpful.
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August 2019 by Kristi S.
Old, outdated. Nothing is where you think it would be lol! Panhandlers line the front doors to catch you going in or out. And a woman was shadowing my daughter looking for a way to get her hand in her purse. She bolted after we let her know we were on to her
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May 2019 by Ky S.
If you need to change you car batteries that are within the 36 month replacement period be prepared. When you take them in, they don't swap them out any more without testing them. Ok, fine. But I have two batteries in my truck always replace both at the same time. What they do is take your batteries and tell you it'll be 15 minutes to test each one. Again, OK. I hung around for a 45 minutes, got a call saying they failed the test, now we have to charge them and retest, we'll call you in 1-2 hours. 3 hours later I called to follow up, and got nothing but attitude from the customer service rep, telling me how she was the only one there....... etc. Frankly I didn't care, I needed my batteries so I could leave town in the morning. She finally went to go look at the machine, and it told her the battery was bad, and I could come and get one battery. I asked about the second, and she said it has to charge and be re-tested, this is at 9pm and they close customer service at 10. Apparently they can only do one battery at a time. I show up at 9:45 to check in everything, and nothing has changed, I can have one battery, the other is still charging...... they bring up one old and one new battery, the old one shows 2.26 volts! It was $25 and change to get a new "warranty" battery. Look at your receipt, they charge you a core charge, and take your old battery!! They won't give me the second new battery until the test is done. Talking to Martin is like talking to a rock, sorry man. Tried to explain that I still had four months left on a 36 month warranty. He end up telling me that he can do simple math, so I asked why I was being charged for the exchange. He just glares at you and won't answer. I paid the bail money for my first "warranty" battery and go home to install it. Martin assured me that the other battery was being tested and will be ready when customer service opens at 7am. I get there at 7am and nobody can find the battery, and the night before they only logged me in for one battery. I tell them that I have a receipt for them with serial numbers and would like to go look my self. About 30 minutes they come to the front with my lost battery. They tell me that it was not on the charger and needs to be charged to be tested and they will get back to me. . I politely remind them of what happened last night and told them that both batteries go in the same truck, so if one is toast, the other will be too. They agreed and extorted another $25 and change from me for the second "warranty" battery. Other than this crappy experience and constant lack of checkers, it's your typical small town Walmart.
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January 2019 by G R.
The older female employee at the fabric department was too busy texting than attending to customers needs. I would expect that from a teenager moreso than an elderly woman, but some people never grow up. If she spent half as much time learning her department and what products are and if they carry them- she might actually be deserving of her paycheck. Small town retail store is hard up for quality employees so they take what they can get. Poor customer service in the fabric department.
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January 2019 by Maura B.
Terrible customer service, for the most part. There are a few good ones, but most employees seem like the happiness was sucked out of them.