-
January 2024 by Colin Finigan
Best internet available! Super fast and reliable! The employees are awesome too!
-
October 2023 by Jay _
Just had FTTH internet installed after a long wait. They did a very professional and robust installation including hand trenching the fiber conduit from the curb to my house. Much more professional than TDS's cable installation which didn't use any conduit at all. Its too early to speak to up-time but so far so good. I'm taking away 1 star because I'd like visibility of the ONU for status and performance monitoring.
-
July 2023 by Judy Ratliff
Great staff at TBTC (Tularosa Communications)! The customer service is awesome. We do not often need to call for service, but when we do, Kevin Gililland shows up and gets us up and running. He is always so kind and professional. He knows what he is doing!!! Thanks TBTC!
-
May 2023 by Frances Compary
Customer service helpful. However service is poor, spotty, and bill access/pay is very outdated.
-
July 2022 by Faith Gonzales
Monique with customer service took great care of my needs awesome service
-
September 2021 by J Brooks
Alamogordo community engineers and residential developers did a great job 17 years ago planning and putting together Cottonwood Heights Phase II, and now Johnny-Come-Lately TBTC is out here tearing up our sidewalks and digging holes in people's front yards to lay cable. If they wanted to do fiber optic business up here, why didn't they do it when all the other utilities were being buried before homeowners started putting up houses?
-
April 2021 by fundays 4us
Thank you so much for helping us thank you for going above and beyond to help the compassion and care was amazing Im so thankful during this time to see such good hearts ready to help the speed to help with service was amazing everyone I talked to was so understanding and had a great heart thank you so much for helping us and doing so much to help
-
November 2020 by Devin Gunther
Best service around for 300 miles
-
August 2020 by C Syling
New fiber optic service for our office...tech service for large conversion of older system...been quite a project, especially during Covid times, but I appreciate that we’re finally getting it all done!
-
August 2020 by Erin Carlin
Great Internet service and landline phone service. The technician that came out for set up was so nice and worked so hard. We have never had an issue!
-
August 2020 by Cindy Preslar
We have used TBTC for 20 years. Always responsive and have had very few problems with our service- usually on our end we have had issues. I am even more impressed with their helpfulness and responsiveness to provide students with Internet service when the pandemic hit. They were quick to do what they could to provide hotspots in rural areas. I will continue to use TBTC. They might not be the cheapest but they are the best! You pay for what you get.
-
August 2020 by Alexandra Estrada
TBTC is amazing, everyone is so SUPER friendly. Their prices and speeds are great! TBTC beat our last internet speeds and price. We will be staying with them for a very long time. Our internet was set up and scheduled fast, we didn't have to wait long.
-
August 2020 by Desert Rat Gardener
I'm rural. They don't sell only internet, which is what I want. Instead they sell a landline phone and internet. The price is high with slower speeds compared to the city. However, the internet works well. I stream everything with ethernet cables. Rarely do I turn on the wifi but when I do, it works too. I unplug my router, etc at night before bed then replug it all each morning. Internet works. Landline phone works. I wish they sold only internet and did not force us to also get a landline phone.
-
August 2020 by Drew Gaines
I spoke with Stacey and was able to setup internet at my home in Cloudcroft all over the phone. She was very helpful and honest about the service I would be receiving, and was quick to respond to any questions I had. Their technicians arrived on-time and quickly ran the lines and set-up the router and modem to a house that has never had internet before. Due to my location I don't have the fastest internet in the world but I would choose TBTC again simply for the customer service and ease of install. Support local!
-
August 2020 by Lindsey Lagier
I will never get internet anywhere else! The quality of the services is outstanding, and their customer service is always professional, responsive, and fast!