Citi is a financial services company that offers a comprehensive range of products and services, including digital banking, mortgage, personal loans, small business banking, credit cards, and investment services. The company has a strong presence in the local community, with a branch conveniently located in a shopping center. Customers have generally had positive experiences with the Citi branch. The tellers are described as professional, pleasant, and helpful, often going above and beyond to assist customers. One customer praised the teller, Meredith, for her exceptional service in resolving a fraud issue, going the extra mile to ensure the matter was resolved. Another customer, Andy Lopez, has received valuable financial advice from the branch on multiple occasions. The branch also receives praise for its patience and friendliness, with one customer, Eileen Martinez, being particularly commended for her exceptional service and follow-up. Overall, the Citi branch appears to be a reliable and customer-focused financial institution, providing a range of services and a positive experience for its clientele.
Personnel were helpful & efficient. I now prefer to go in rather than use their phone /ai help.
November 2020
This branch has been closed for many months sadly!! ATM still fully operational.
August 2020
Citibank. As a bank, it is a major bank on the East Coast of the United States. In Japan, we encountered various problems and withdrew. At this branch, everyone is kind and the service is pleasant.