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November 2023 by Joe Martin
Fred quickly brownlee item I needed. He also checked about others that I was curious about.
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September 2023 by Gerald V.
You didn’t have what I needed but the older gentleman with a cowboy hat was very personable and good for your business . Good job !
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June 2023 by Vanessa Mock
Great service! Victor was extremely helpful with my dead battery and very friendly.
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May 2023 by Elajah Denis
Mark was a tremendous help in the process of finding the car part that I needed. I received the parts I ordered online in less than 2 days, whereas other stores I called said they would have my part in about 1-2 weeks. Very fast service, excellent employees who go above and beyond; especially Mark. He explained everything he was doing and did so politely and enthusiastically. He is a great asset and I will definitely be purchasing from Advance Auto again in the near future.
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May 2023 by Speeder Fortnite
I called this place and it says that this is UPS location store. I asked the employee to confirm if this is advanced auto parts. He hanged up on me . I called again to confirm. He hanged up again. What kind of employees do you even Have they can't simply answer? Yes. This is Advanced auto parts but they show their arrogance. They are so disrespectful shame on this place will never shop in my life again
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April 2023 by Mike Merrill
Great place to get your automotive parts. The employees are very helpful
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March 2023 by Dave Epting
I was standing to pay for my items while one salesman was on speaker phone and the other was eating a snack. Waited 5 minutes no one said anything to me so I walked out and will never go back. This was Colonie store in strip mall
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November 2022 by Terina Rafferty
Mark W. was so helpful with picking out a battery and installing it for me. 10/10 would recommend. Quick and friendly service.
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August 2022 by Raul Acevedo
Those guys are very helpful
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August 2022 by Nathan Malto
The store manager never enters speed perks number when making a purchase - strange. He also denies you your warranty for the part that failed citing every excuse. The only logic coming from this behavior is that he warrantees parts out with his circle of scammers and partners in crime trying to avoid corporate red flags. He denies decades long customers something they were reliant on - honesty and good will customer service.
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July 2022 by trish Kiser
Everyone was very helpful but Allie especially went above and beyond to help me find what I needed and gave me instruction on how to properly handle the part that I purchased
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June 2022 by Benjamin M.
Needed a special can of spray paint, and the AAP near my house was sold out. But, they sent me here and indeed I found what I needed. When I walked in, the first thing I noticed was how quiet it was. They didn't have their radio on, and it was an amazing revelation to be able to walk around and actually hear myself think (clank... clank...sputter) as I looked for things. Their staff was helpful, too. Can't ask for more than that.
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June 2022 by Joseph D.
The management team at the Colonie, NY location provided friendly customer service in assisting with a core charge return of a starter for a Silverado truck.
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June 2022 by Cathi LeBarge
Honesty is best thanks for all your help you are the best
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May 2022 by K P
I stopped in to buy some Motorcraft transmission fluid I found listed online by Advanced Auto $9.99/qt. Grabbed what I needed off the shelf, brought it to the counter and it rang up $1 more per quart than advertised. I asked the cashier if they price matched themselves lol he replied "our website price? nah." I said good you can keep it and walked out. Made my purchase directly across the street at Autozone as their $9.99/qt website price matched the in store price. If it didn't match I'm sure they would have been happy to price match. What a clown show at Advance Auto.
