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March 2024 by Bill Z.
That entrance off Western Avenue, with its immediate zig-zag into the parking lot, is a nuisance. Other than that, I had no problems inside the store. They have a well-stocked, well-organized inventory, and I'm glad that brand assistance can be done scanning QR codes these days. Checkout was fine. I didn't require assistance while I was there, but I did see one of the staff putting new wiper blades on some other customer's car when I pulled in, so there's that. I'm not sure if the prices are standard versus competitive, but for me, the location is very convenient.
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January 2024 by Bernice 01
I went in today to get a battery replaced. A young woman, Kristin, helped me. She also put the battery in. Everything went quickly and smoothly from start to finish! I will definitely be coming back! I very much appreciated the help today!!
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January 2024 by Robert May
Very friendly and helpful staff.
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December 2023 by Robert Zitowsky
I am so appreciative of AutoZone. I bought a battery for my key fob and the worker put it in for me for free. It took him only a minute or two. Monroe Auto Service wanted to charge me $210 for something that AutoZone did for $9.00.
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November 2023 by Kat Fitzpatrick
Went in to have my battery checked. Paul was super helpful and spent a good bit of time making sure I understood how the battery and electrical system work together. Based on his non-sales-pressure-y evaluation of my existing battery, I opted for a new one and he installed it lickety-split. It’s a good feeling to feel confident in your car’s ability to start and your choice of purchase!
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October 2023 by alex luna
ED was was more than willing to help me with my car problems. He told what I needed then installed for. He went above and beyond to get my car starting again. Thanks man. ?
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October 2023 by Robert Decker
Very helpful. Knew exactly where the parts were that I needed.Showed me how to install a rear light bulb.
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September 2023 by Holly Campbell (Holls)
Marcus was amazing. As soon as I walked into the store, he asked if he could help me find something. He led me to the item I was looking for and recommended one. I bought it and he told me to try it in the parking lot so if it didn't work he would come out and help me. So I did, he still came out and helped. He is such a wonderful asset to your business.
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September 2023 by mikeydan
VERY good visit. I went in because I needed wipers and since I always make things worse when I install... well, anything... Marcus kindly installed them for me. Very helpful, kind and patient. Marcus represents this store very well. This is why I continue to choose Auto Zone over the others. Gold star.
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September 2023 by Ian Ross Singleton
There is a person at this Auto Zone named Marcus who is a life saver. He fixed my mirror buttons panel, which literally could have ended with a bad accident. Thank you.
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August 2023 by Keron Kirton
Racism as usual. I walk into the store and I’m not greeted. Three employees walk past me and say nothing while customer we after customer comes in and is helped. I address it and I’m met with attitude from the employees as usual. Good to see that Albany is living up to its reputation. I will never buy anything from any autozone anywhere.
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July 2023 by Mountain Lad
Wonderful place to shop! Will tell my whole family about it! Everyone who comes here say hi to Tim. Best Auto Zone employee ever, best Auto Zone experience ever 10/10
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July 2023 by Akira Barnhard
Tim was a great help when we really needed him! Would recommend this place!
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July 2023 by John Harrington
Tim just diagnosed the problem with my car’s battery and promptly replaced it for me. He was a very polite and knowledgeable young man. I would absolutely accept his help there anytime!
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July 2023 by Hasan YILDIRIM
I replaced my battery in this location, the battery price was pretty high, however I received a good service from the crew and Tim help me with battery change, 5 stars goes to him.