-
September 2021 by Vornon Young
Do not and I mean do not use this company. I had a reservation a month in head of time and go to pick up my truck there was know truck to be found. So they referred me to uhaul with no reservation i had to pay almost double the amount because it was a one way . Very poor customer service and a place to do business with.
-
February 2021 by cjf gigsystems
THIS IS NOT A BUDGET LOCATION AND GOOGLE WILL NOT REMOVE IT!!!!Please go to the Latham location. Thank you.
-
January 2021 by Vernon Young
Do not and I mean do not use this company. I had a reservation a month in head of time and go to pick up my truck there was know truck to be found. So they referred me to uhaul with no reservation i had to pay almost double the amount because it was a one way . Very poor customer service and a place to do business with.
-
November 2017 by Elizabeth Claudio
November 25, 2917 We were at Budget Rental for a truck, on Friday Nov. 24, 2017 to secure a truck for moving for Saturday. We show license, who would pick up the truck with receipt, and he wanted the same information, because they were African American men, the white man attitude (sales clerk) not satisfied with them using there rental truck did not give them the vehicle. I' am 73 years I was not able to move on Saturday. It was inconvenience to me. When I load as much out sided for the truck to arrive. Everything had to be brought back into the house.
-
February 2017 by Rachel Tuszynski
DO NOT use this location to pick up a rental truck, request a different location with budget. The representative was extremely unhelpful, never went over any of the policies or insurance information that I purchased. He gave me a truck that the engine light came on 20 minutes after I picked up my truck and then wouldn't answer my calls or return my voice-mail. He gave me a hand truck that was broken. When I mentioned thick snow on top of the truck and was worried it would fall off and hit another vehicle, he didn't listen and just walked away. Thankfully the drop off location was very helpful otherwise I would never rent from Budget again due to the awful customer service given from this location.