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January 2024 by Dennis Packard
Just completed the purchase of our 4th Volvo. This experience has been by far the best. Chris our salesman was knowledgeable, patient and responsive. The offer for our trade was fair and the vehicle we purchased was also priced right. From start to finish I cannot say enough about Volvo and McGovern.If you are considering Volvo I would strongly recommend McGovern Chris in sales and John the gentleman in finance. The words that come to mind are patient, professional and committed to customer service.
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January 2024 by Edward McCarthy
It's been about six months since purchasing my pre-owned Volvo and so far have been very satisfied with this car. My experience during the purchase and bringing it in for routine service has been very good as well. Stefan was very helpful and knowledgeable and the service team were friendly, helpful and attentive when I brought it in even though they seemed to be very busy that day.
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January 2024 by Tracy Zonis
Do I like McGovern Volvo? Not at all. I LOVE McGovern Volvo! We had a seriously no pressure sales experience with Patricia. She is knowledgeable as well as friendly, answering our questions without giving the impression that we were a bother. We test drove our vehicle months before and had stoped by to test drive another car as a comparison and she was just as helpful on our return visit. We leased our C40 happily with an amazing deal! We met with Stefan and John as well and both were helpful and easy going. I highly recommend McGovern! I adore my new Volvo!!!!
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January 2024 by Shana
I absolutely love my New Volvo! My experience at McGovern was flawless due to the help I received from Morgan who was there every step of the way with any questions and concerns. I have to add that he wasn’t even my sales person. If you are in search of a new car ask for Morgan. He was professional and very knowledgeable.John in Financing in finalizing everything definitely attributed to my positive experience
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January 2024 by Rebecca Jones
Great sales and finance experience. Truly made the car buying experience fantastic. Selena and John were amazing! Love my new car.
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January 2024 by Katherine Drummond
We are so lucky Selena happened to be free to speak with us after we wandered into McGovern Volvo while we were browsing for a new car. This was our first Volvo and we weren't yet sure what we wanted. Selena is extremely knowledgeable and a lovely person in general and we could not be more pleased with our new V60 Polestar. Were so thankful for everything Selena and everyone at the dealership did to make the process go as smooth as possible. These folks are truly professionals and we will definitely come back to work with Selena and McGovern Volvo in the future!
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January 2024 by Noel V
Just purchased my second Volvo from the McGovern Volvo. I traded my car in and took purchase at a leisurely pace. Selena was an effective and efficient communicator and she helped make the process painless despite some complexities from my end. I had dealt with her previously but opted not to buy a car at that time. I am glad she was around more than a two years later to complete this purchase.
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November 2023 by Florjan Pulaha
Got new rims from the parts store at an unbeatable price and literally had them put on along with my winter tires the next day! Great service all around!! Highly recommend. Thanks Kevin from parts store for facilitating everything. :)
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November 2023 by Joe DiCarmine
We had the BEST EVER experience leasing a vehicle at McGovern Volvo ! Patricia, John, Jay and Stefan are absolutely at the top of their game. The process was smooth. It was actually fun ! The dealership vibe is excellent and the team all works hard to insure the best possible customer service. Highly recommend !
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November 2023 by Donald Garner
The team I dealt with over the last week and a half were phenomenal. From my test drive with Patricia (would recommend her to anybody), meeting the sales manager Stefan and lastly John in finance. They were there from start to finish. I drove off in my ‘24 S60 Recharge yesterday. Thanks again! I’ll be back!
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October 2023 by Bec
I purchased a vehicle in September 2023, and the staff at McGovern Volvo were not only fun and friendly but also incredibly knowledgeable. While buying a car isn’t always the most enjoyable process, they somehow made it sort of fun. As a long-time Volvo owner, I’m thrilled to have McGovern by my side, ensuring a smooth and enjoyable experience. Their expertise and customer-centric approach are second to none.
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September 2023 by John Cope
An excellent place to purchase a new Volvo. Raul Ortiz handled the sale making sure I was satisfied and delivering the vehicle to me (40 miles). I really appreciated his fine work.
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September 2023 by Tara Dunspaugh
I became a customer when this was Capital Volvo and I recently purchased another vehicle. If you are looking for a Volvo or a great used car, I highly recommend McGovern. When you arrive, you must request to work with Selena Dutcher. She is amazing, and I will only work with her. She will make your car buying experience a very easy, pleasant process! She goes above and beyond to help her customers!
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September 2023 by Rich B
A short response to the general manager, Dustin Chirico's follow-up email should sum things up of how things are run here (he also hasn't responded to my email which was sent 9/6). Most of it is copied and pasted directly from my email.Keep in mind, this review is for sales and our experience. I have no clue how service is run at this establishment.Raul didn't seem too excited to help, and overall, my experience with him doesn't make me want to come back for any type of sales.He was somewhat unprofessional, used the old-school tactics of "this won't be here too much longer" even though the vehicle had been on the lot more than two months. He became confrontational with my partner about the cracks in the windshield, smoke smell, and other concerns we had with the car.He also left a quote from KBB open on his computer screen showing a trade value of $50k and then proceeded to argue with me about it saying the highest they could go was $40k, etc.He wasted our time and went back to "check with his manager" (even though it was pretty clear he wasn't doing anything), anytime we said we were going to go elsewhere; and also held our trade-in keys hostage, as most dealerships do.Regardless, we ended up buying a CPO 2022 V90 from Ramsey Volvo in NJ even though it was a good deal more money and three hours away.The guys at Ramsey Volvo were super professional, were quick and to the point, and even though they screwed up some paperwork, they made it right and owned up to it. Something I like.
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September 2023 by Brandon Rogers
Purchased my used car from here in February. It was my first real car buying experience, after my 25 year old car died. Selena made it very easy and I couldn't be happier with my purchase.