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March 2024 by Patrick ODonnell
Great food, nice people. Italian food at it's best. Best cheeses in Albany. One of my favorite spots in Albany
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March 2024 by Kris Kul
Love Cardona's typically, but when you cancel a family order and "cannot fulfill" when we ordered before the cutoff time simply isn't a great customer experience. If you need more time to fulfill simple orders, perhaps you should change the cutoff time.I wonder if the Roma's team was still running thie place, if it would've happened.
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February 2024 by David M.
Food was solid. Got a sandwich and it was honestly pretty great, very flavorful and I loved the bread they use. My issue was the service. This is my first time here and the person making the sandwiches looked either overwhelmed or irritated. She asked if I was ready (I wasn't taking long, I literally just got there) and I asked "what do you recommend?" and she immediately responded "I don't know, I don't eat the sandwiches here." And then recommended the first sandwich on the menu. I mean, I own a couple businesses myself and one of the very last things I would ever want one of my employees to do is say is that they aren't familiar with the product they're selling. And the way it was said too...like why don't you eat the sandwiches here, what's wrong with them? It made me question the quality of their food, because if the person making the sandwiches doesn't try them, why should I? I don't know just a weird thing to say. Then it took forever to check out because the cashier was MIA and no one took their place. Overall the place seems nice, the food was good and the prepped food looked delicious, but the service could absolutely be improved upon. It's situations like this that make me avoid a place, because I'd rather shop somewhere where the employees enjoy what they do and are happy to get business.
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February 2024 by Donna Q.
Classic Italian staples and prepared foods which are consistently excellent. The chicken meatballs are a must try. There are a lot of great cheeses, meats, salads, and a solid 4-5 star on sandwiches and entrees. My personal favorites are the pasta fagioli which i think is served daily and their FRIED EGGPLANT! Thinly sliced. Perfect!
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February 2024 by Geoff Jones
Order placed through their Saratoga location, like I have done numerous times before. The order went to the Albany location and when I called with their error, they told me it was a door dash issue and not their problem. Horrible service! I wish you never purchased Romas and ruined a good deli. Just go to just meats off exit 13.
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February 2024 by Raelene Pitt
Ordered some subs for the first time they were so delicious and fresh i ordered 4 subs the one I got was roast beef real mozz and bacon w mayo ... so good and the bread is just perfect also I tried the Oatmeal cranraisen cookies was the best cookie for only $3 ill definitely go back to try other things it smells so good in there when I picked up my food and the customer service was excellent
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February 2024 by Gia
This place has gotten my bruschetta sandwich wrong many times. It was only one time where they did it right. Bruschetta consists of grilled bread rubbed with garlic and topped with olive oil. When I receive the sandwich, the bread is soft, white and falling apart. The sandwich is also cold, and that includes the chicken. Also, the sandwich isn't compressed. Multiple thin layers of each ingredient ensure even flavor throughout the sandwich. Pressing the sandwich removes the air between layers, making a compact sandwich. They have only gotten it right once where the sandwich was crispy, compressed and actually tasted like a bruschetta sandwich would. It's mighty disappointing to order bruschetta anything and get anything but.
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February 2024 by Max Murray
Ordered two subs 30 bucks both came with unmelted cheese and cold this is why I won't order meatballs from them anymore especially the chicken since the regular ones came pink a couple times I can't trust these guys with food anymore if they don't even care enough to melt cheese on a chicken Parm sandwich
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February 2024 by Ben B
I rarely do Google reviews but need to for Cardona’s. We recently had a death in the family and as other family members arrived into a fairly chaotic situation, we needed some good food quickly for the group. Even though the catering “window” for the day was closed, I spoke to Jessica E. by phone. I explained the situation, she checked with the kitchen and they accommodated us in less than 2 hours. The food was delicious and the trays were stuffed full. Jessica even drove a salad that they didn’t have in the Albany store from Latham, met me at the counter, and they tucked a condolence card into the order. Some of the best customer service I have seen in a long time and food to match. I can’t say enough positive about the experience!!
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January 2024 by Charlie S.
Tried the chicken meatballs and they were incredibly delicious. It's a great Italian deli and specialty store. All of the hot foods looked delicious. Can't wait to go back.
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January 2024 by A T.
Speedy, competent, friendly service and tasty hot takeout options. There is limited seating if you want to eat your food quickly, and the grocery options can spark your imagination while you wait.
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January 2024 by Uber
Great food terrible customer service
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January 2024 by Ashlee Duclos
Can’t believe I’ve lived in this area for 15 years and today was my 1st time here! I had a weekday off and knew I’d be in this area without kids and was looking for somewhere to buy myself lunch. I wanted soup! So here I was. The street parking was not hard to find. The staff were all so chipper and helpful. I picked a soup from the 4 choices offered. I also got 2 of the prepared salads (broccoli salad and antipasto). I couldn’t decide what to get from the hot bar and ended up picked chicken piccata with penne from the menu. Although it was very busy, the place ran like a well oiled machine. The food; chefs kiss. I can’t wait to return to try something new.
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January 2024 by Karen Haynes
Delicious food
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January 2024 by Prateek Hundekar
Lip smacking sandwiches. Great assortment of cheese and desserts! Treasure
