-
December 2023 by Lakeia Madison-Newkirk
I had an incredible experience at the store thanks to the exceptional assistance provided by the store ambassador Brody. His knowledge and dedication in helping my husband find a Level 3 warm coat were impressive. He went above and beyond to ensure we found the perfect coat that suited my needs. His friendly demeanor and expertise made the shopping experience enjoyable and stress-free. I highly recommend this store, especially with such fantastic individuals like the Brody who prioritize exceptional customer service.
-
November 2023 by Claudia Recupero
Chris was insanely helpful, very knowledgeable, and a down to earth guy. He helped us pick out boots and explained all the differences and helped choose the perfect fit for my fiancé! The store was also clean and stocked wonderfully. Definitely visit this location and look for Chris!
-
November 2023 by Lindsey Marino
The store itself is great. We love the Carhartt brand.. however the associates that work there.. are blatantly rude and have terrible customer service.. Specifically the associate Danielle.. she has the worst customer service I have ever encountered. The hours listed on Google, their store door and their phone number recording are all wrong.. Every single place the hours are wrong.. it's a shame that not one person has tried to have it fixed or corrected... Employees just state.. it's not their problem.. and advised me to call the corporate office. When I asked for that number the girl stated she doesn't have any idea what it is and she doesn't care to even look. Will be looking for a new Carhartt location as the Crossgates Mall one is filled with rude and poor customer service employees.
-
November 2023 by timeranout76 Kate
Great quality clothes but wish they had a secondhand section.
-
May 2023 by dan p
Excellent service. Real practical advice and even offered other brands/stores as suggestions. Went with the American made. Remodeled so have a little space to breathe.
-
March 2023 by trucker684955
The people that worked there are very the only thing was the store needs a big and tall section. I can find everything perfectly online. But I want to try it on in the store..
-
February 2023 by Kevin Vanburen
Was an interesting place. I enjoyed seeing all the merchandise. Nice friendly, laid back atmosphere.
-
February 2023 by Sarmin Akter
Great customer service! Very attentive, great place!
-
December 2022 by S Heins
Great layout and great quality items but lacking very much in sizes. Tons of a few sizes and none of other sizes.
-
December 2022 by Gina
Small store. Busy store. The store is always clean and organized when I come in. Love this brand name. Quality products.
-
December 2022 by Fred
Overpriced. Poor selection of items. Didn't have any decent socks in my size.
-
December 2022 by Al Relation
Products are always great quality and I had a very helpful employee find a coat I was looking for.
-
August 2022 by P R
Ill be in Albany soon. I'm so looking forward to this store!!!. There not much carhartt in Ontario,and there prices are through the roof here.
-
June 2022 by Jeffrey Donaldson
I'm not a fan of Carhartt prices but I am a big fan of the Carhart quality and fit. I really appreciate and enjoy the decor of the store.
-
June 2022 by Matt Kehoe
Great quality, as expected. Service was helpful and knowledgeable as well.