CDTA
Hours:
110 Watervliet Avenue, Albany NY 12206 Hours
About CDTA
CDTA offers reliable and supportive public transportation services in Albany, New York. Newcomers to the area have praised the staff for their patience and understanding when explaining the bus system and assisting with reduced fare cards. The front desk personnel and supervisors provide professional guidance, making the process easy for those who may feel stressed or overwhelmed. The transit system is noted for its inclusivity, offering free rides to individuals who cannot afford fare. Regular fares range from $1.50 to $2.00, with discounted rates available for disabled persons and seniors. Riders can reload their fare cards at various locations, including local markets and libraries. CDTA is also recognized for accommodating passengers with disabilities. Reviews highlight the ability to transport multiple mobility devices comfortably on buses. Drivers have been commended for their assistance, ensuring a smooth experience for those using wheelchairs or scooters. Furthermore, exceptional customer service is a hallmark of CDTA. Employees have gone above and beyond to return lost items and provide assistance, leaving riders feeling valued and appreciated. Overall, CDTA is committed to maintaining a high standard of service and support for all passengers.
Most Recent Reviews
June 2026
Please know that Don driving the #296 STAR BUS. Was awesome..... so professional....respectful and kind.. he truly loves his job and should be recognized... would give him 10 STARS, if I could... thank you for being a great person!!!
February 2026
Always late or early, never just on schedule, unhelpful customer support, unkempt buses. Use only as a last resort, even still have a back up plan.
April 2025
The driver, Adeel, was considerate, a good driver and displayed very good customer service! Five stars for him!🤗
More Comments(70)
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- Albany, New York