CentralMed Urgent Care provides excellent and thorough medical care from its providers. The doctors, physician assistants, and nurse practitioners are consistently described as incredible, kind, knowledgeable, caring, and empathetic. They treat patients with respect, take time to explain issues, and create a relaxed and comfortable environment, even for children. Patients report feeling safe and in good hands with these providers, who often positively overshadow other concerns. However, experiences with the front desk staff are mixed. Some patients find them friendly and helpful, while others frequently encounter unfriendly and rude behavior that causes anxiety. There are reports of receptionists lacking empathy and consideration for sick patients, with suggestions that retraining may be needed. The clinic offers efficient service, including quick telehealth appointments. Multiple reviews highlight CentralMed as the best urgent care in its area, with a passionate team whose care is highly recommended and appreciated.
Excellent experience. The front desk staff & nurse were all friendly and helpful, the doctor was kind, knowledgable and thorough. 10/10 would go again (if I needed urgent care that is, I probably wouldn't just stop by for no reason).
December 2025
I was extremely happy and pleased I get to be seen by doctor Philip Smith he was very nice and took his time to explain everything concerning my medication
December 2025
It was really nice meeting Dr. Philip Smith. He was very careful with the diagnosis and listened with great care. My child felt very relaxed and comfortable during the examination.