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February 2024 by Travel The World
Woman at cashier was very aggressive and full of attitude. Not a good experience here. She was the manager. Only reason I gave this 2 stars was due to the deals and clothing variety. I don’t feel like coming here ever again because of her. I see others have said the same below. Made me feel so bad as a customer.
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December 2023 by Leebuq
I love the clothes so so much and so cute with all styles! The only thing I didn’t like as much was the fact that it look a bit long to get my purchase, but I understand that it is a bit hard to help purchase peoples new clothes. Also really happy they accept Amex.
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November 2023 by Massiah A
The African American woman who works at the counter gave me a whole attitude because I asked her where a certain section is. If you’re going through something which it didn’t seem like she was I understand but working at retail you gotta keep that attitude at home. Do better. Will not be returning ever again.
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September 2023 by Emma Howe
the service was awful but the clothes were cute and cheap
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August 2023 by Angela Campbell
Love the deals here and how clean the store is the store manager Dominique was so helps and so patient with my girls I know they where driving her crazy but she was so sweet and kept herself very professional
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July 2022 by Jennifer Bush
my daughter found soo many amazing clothes! she's 10. perfect for that age group!
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March 2022 by Sophie Calderón
Dirty. Tried checking out with store credit from a few years ago. They told me “oh that’s from the old Charlotte Russe. We can give you 20% off your purchase, but this card is invalid.” Then they threw the card in the trash. I got cheated out of $65.60.
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March 2022 by Annabel
We came 10 minutes before closing and we’re denied entrance saying they were closed for the night. We knew exactly what we were looking for so disappointed that we were turned away so fast.
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January 2022 by Marvelcollector 528
fitting rooms are closed but you cannot return items that don’t fit, makes no sense absolute trash store
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December 2021 by zeyad alsaadi
Before I used to like this store the price was fair but after many times I bought from stuff I saw the clothes ripped/ used and the customer survive is awful. They don’t smile and don’t ask how they could help you nor welcome. We don’t got a good welcome and we always spend lots of money in this shop. Also I’m never buying anything from this store and I’m sharing this to all my friends to never go to this store.
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March 2021 by heather Yacobucci
Very unfriendly at this location every time I visit....
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January 2021 by Sam
Return policy is a lie and customer service never responds (9 emails later). Waste of time and money.
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November 2019 by Victoria Franklin
I'm not sure if this place is going out of business or not. I see other reviewers claiming so, but they're all over 6 months old and when I went there this week the place was open and the employees looked busy setting UP the store rather than shutting it down. Everything in it was clean, organized, and appealing. Though I didn't bother with the shoes since I never trust the quality of shoes sold by fast-fashion retailers, the amount of cute clothes they had available was nearly overwhelming. Lots of great prices and sales on a myriad of stylish items I nearly had a field day; this isn't my first time spending lots of $$$ on great deals at CR and I sure hope this won't be the last.
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October 2019 by Ann R
Poor quality clothing and shoes in my opinion.
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September 2019 by America Ray
So I walked in with busy toddler and the anxiety of a panic attack on a hot summer day!! But once inside the music was bumping and customer service was amazing!! My cashier was cashing me out and responsive to my conversation and it's super appreciated!!! Loved my experience!!